QUARTZ SPEEDOMETER EXCHANGE PROGRAM
MODELS AFFECTED: 1985 ELECTRA
The 1985 Electra standard speedometer contains a quartz mechanism. Buick is pleased to announce an exchange repair program for quartz speedometers on the 1985 Electra. This program provides repaired quartz speedometers in exchange for inoperative ones at a cost substantially below new replacement parts.
Quartz speedometers are serviced by the exchange units listed below.
(AN EXCHANGE UNIT IS AN ASSEMBLY CONSISTING OF A DIAL, POINTER, MECHANISM, AND CIRCUIT BOARD, TWO ODOMETERS, A MOTOR, SHIFT INDICATOR, AND FUEL GAGE, ASSEMBLED TO A "DUMMY" HOUSING. THE HOUSING HAS NO FLEXIBLE CIRCUIT, CLIPS, LAMPS, ETC.; ITS SOLE FUNCTION IS TO PROTECT THE REST OF THE EXCHANGE UNIT DURING SHIPMENT. TWO SCREWS ALONG THE TOP OF THE EXCHANGE UNIT HOLD ALL COMPONENTS IN PLACE.)
Exchange units are available from the eight authorized AC-Delco Service Centers listed in this bulletin.
Exchange Unit Instrument Cluster Description ------------- ------------------ ------------ 25077659 25048739 U.S. (MK)1 gas 25079007 25077660 25048741 Canadian (KM)2 gas 25079008 25077661 25048742 Export (K 3 gas 25079009 25077662 25050392 U.S.(MK)1 diesel 25079010
1 MK - Miles Major Scale, Kilometers Minor Scale, Odometer Registers Miles
2 KM - Kilometers Major Scale, Miles Minor Scale, Odometer Registers Kilometers
3 K - Kilometers Scale Only, Odometer Registers Kilometers
An exchange quartz speedometer may be obtained by telephoning one of eight service centers. (For your convenience, all have toll-free numbers.) The requested exchange unit will be shipped via UPS within 24 hours, along with a memo billing. The memo billing will be canceled when the inoperative unit is received by the service center from which you obtained the exchange unit.
Please adhere to the following procedure when a vehicle requires dealer service for an inoperative quartz speedometer.
1. Follow the diagnostics procedure in the Service Manual precisely and completely. Many doubts perceived by the observer to be in the speedometer may be with remote the sensors and connectors. Proper diagnostics will identify the source of the condition and avoid unnecessary removal and shipping of functional assemblies to service centers.
2. When diagnostics are complete and it is determined to be in the speedometer, call one of the service centers, and request the appropriate exchange unit. Tell the service center the mileage to which the odometer should be set.
3. After the exchange unit is received from the service center, remove the inoperative speedometer from the instrument cluster.
4. Remove the exchange unit from the reusable shipping container. Remove the "dummy" housing from the exchange speedometer, and assemble the speedometer to the instrument cluster. Use care in handling the exchange unit. Hands must be free of dirt and grease. Avoid touching electronic components on the circuit board, as electro-static discharge can cause some components to fail.
5. Assemble the inoperative speedometer to the "dummy" housing and pack it in the reusable shipping container, together with all five copies of the completed ACD-1078 warranty form. Include a description of the speedometer condition in the "Nature of Condition" area of the AM-1078 form to assist the service center in isolating the cause. Failure to return the inoperative speedometer in the special reusable container can result in a $10.00 container replacement fee.
6. Enclosed in the reusable container is an addressed shipping label. Attach this label to the outside of the box and ship immediately to the service center from which you obtained the exchange unit. The dealer copy of the AM-1078 warranty form will be returned to you and the memo billing canceled upon receipt of the inoperative unit at the service center.
The success of the Quartz Speedometer Exchange Repair Program is dependent upon prompt return of the inoperative speedomter to the service center. Your cooperation is essential to maintaining sufficient quantities of exchange stock. AUTHORIZED AC-DELCO SERVICE CENTER (QUARTZ SPEEDOMETER REPAIR PROGRAM)
UNITED STATES
CALIFORNIA AUTO ELECTRIC RADIO (714) 871-7426 1841 W. COMMONWEALTH 1-800-321-6969 (OUTSIDE CA) FULLERTON, CA 92633 1-800-321-6970 (CA ONLY)
RANDAZZO AUTO RADIO (408) 293-1920 233 COMMERCIAL ST. 1-800-538-9702 (OUTSIDE CA) SAN JOSE, CA 95112 1-800-662-9877 (CA ONLY)
FLORIDA TECHNI-CAR, INC. (813) 884-0022 4901 C. RIO VISTA AVE. 1-800-822-0022 (OUTSIDE FL) TAMPA, FL 33614 1-800-662-0022 (FL ONLY)
ILLINOIS D & B AUTO RADIO, INC. (312) 678-8475 3725 N. 25TH AVE. 1-800-323-4813 (OUTSIDE IL) SCHILLER PARK, IL 60176 1-800-942-8049 (IL ONLY)
MICHIGAN SPECMO INSTRUMENT SERVICE (313) 399-5645 2344 N. WOODWARD AVE. 1-800-545-7911 (OUTSIDE MI) ROYAL OAK, MI 48073 1-800-545-7910 (MI ONLY)
NEW YORK UNITED RADIO SERVICE (315) 446-5570 2949 ERIE BLVD. EAST 1-800-448-0944 (OUTSIDE NY) SYRACUSE, NY 13224 1-800-962-0901 (NY ONLY)
TEXAS SPEEDOMETER SERVICE, INC. (214) 387-8511 14109 INWOOD RD. 1-800-527-0108 or 9 (OUTSIDE TX) DALLAS, TX 75234 1-800-492-9026 (TX ONLY)
CANADA
ONTARIO CUSTONE AUTO RADIO (416) 668-2664 1614 CHARLES ST. 1-800-263-7867 (CANADA ONLY) WHITBY, ONTARIO CANADA LIN 1B9
General Motors bulletins are intended for use by professional technicians, not a "do-it-yourselfer". They are written to inform those technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions and know-how to do a job properly and safely. If a condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See a General Motors dealer servicing your brand of General Motors vehicle for information on whether your vehicle may benefit from the information.
