Step 
 | Action 
 | Value(s) 
 | Yes 
 | No 
 | 
1 
 | Did you perform the Power Door Locks System Check? 
 | -- 
 | Go to 
Step 2
  
 | Go to 
Power Door Locks System Check  
 | 
2 
 | 
- Connect a scan tool to the data link connector (DLC).
 
- Select the body control module (PZM) on the scan tool.
 
- Move the inoperative door lock switch from the LOCK to the UNLOCK
position.
 
 
Does the PZM receive the  door lock switch input? 
 | -- 
 | Go to 
Step 3
  
  
 | Go to 
Step 4
  
 | 
3 
 | Replace the PZM. Refer to 
Body Control Module Replacement 
in Body Control Systems. 
Did you complete the repair? 
 | -- 
 | Go to 
Power Door Locks System Check  
 | -- 
 | 
4 
 | 
- Disconnect the inoperative door lock switch connector.
 
- Test the resistance from the switch connector terminal B
to ground.
 
 
Is the resistance within the specified range? 
 | 0-5 ohms 
 | Go to 
Step 6
  
 | Go to 
Step 5
  
  
 | 
5 
 | Repair the open in one of the following
circuits: 
Refer to 
Wiring Repairs 
 in Wiring
Systems. 
Did you complete the repair? 
 | -- 
 | Go to 
Power Door Locks System Check  
 | -- 
 | 
6 
 | 
- On the DeVille model, momentarily connect a fused jumper between
the door lock switch connector terminal B and terminal D,  
   then terminal B and  terminal A (front door only).
 
- On the Eldorado model, momentarily connect a fused jumper between
the door lock switch connector terminal B and terminal C,  
   then terminal B and  terminal A (front door only).
 
 
Did the door locks lock, then unlock? 
 | -- 
 | Go to 
Step 8
  
 | Go to 
Step 7
  
 | 
7 
 | Repair the open in one of the following circuits: 
Refer to 
Wiring Repairs 
 in Wiring
Systems. 
Did you complete the repair? 
 | -- 
 | Go to 
Power Door Locks System Check  
 | -- 
 | 
8 
 | 
- Inspect the power door lock switch connector for poor terminal
contact.
 
- If the contact is OK, replace  the power door lock switch. Refer
to 
Door Lock Switch Replacement 
.
 
 
  
Did you complete the repair? 
 | -- 
 | Go to 
Power Door Locks System Check  
 | -- 
 |