Step  | Action  | Yes  | No  | 
|---|---|---|---|
Schematic Reference: Instrument Cluster Schematics in Instrument Panel, Gages, and Console  | |||
1  | Did you perform the Diagnostic System Check - Vehicle?  | Go to Step 2  | Go to Diagnostic System Check - Vehicle in Vehicle DTC Information  | 
2  | Use the vehicle key fob to unlock the door. Refer to Keyless Entry System Description and Operation in Keyless Entry. Does the vehicle key fob operate properly?  | Go to Step 3  | Go to Symptoms - Keyless Entry in Keyless Entry  | 
3  | Is the vehicle equipped with a navigation system?  | Go to Step 5  | Go to Step 4  | 
4  | Select Driver 1 or Driver 2 from the radio. Refer to Radio/Audio System Description and Operation in Entertainment. Does the radio personalization feature operate properly?  | Go to Step 7  | Go to Symptoms - Entertainment in Entertainment  | 
5  | Select Driver 1 or Driver 2 from the navigation system. Refer to Navigation System Description and Operation in Navigation Systems. Does the navigation system personalization feature operate properly?  | Go to Step 6  | Go to Symptoms - Navigation Systems in Navigation Systems  | 
6  | Activate the voice recognition of the Navigation System. Refer to Navigation System Description and Operation in Navigation Systems. Does the voice recognition of the Navigation System operate properly?  | Go to Step 7  | Go to Symptoms - Navigation Systems in Navigation Systems  | 
7  | Are multiple personalization features of the vehicle inoperative?  | Go to Step 8  | Go to the subsection with the single personalization feature that is inoperative  | 
8  | Replace the remote control door lock receiver (RCDLR). Refer to Control Module References in Computer/Integrating Systems for replacement, setup, and programming. Did you find and correct the condition?  | Go to Step 9  | --  | 
9  | Operate the system in order to verify the repair. Did you correct the condition?  | System OK  | Go to Step 2  |