Step  | Action  | Yes  | No  | 
|---|---|---|---|
Schematic Reference: Outside Rearview Mirror Schematics Connector End View Reference: Mirror Connector End Views  | |||
1  | Did you perform the Diagnostic System Check - Vehicle?  | Go to Step 2  | |
2  | Verify that the Heated Mirrors Inoperative - One complaint is present. Does the heated mirrors system operate as described in the Description and Operation?  | Go to Testing for Intermittent Conditions and Poor Connections  | Go to Step 3  | 
3  | 
 Does the test lamp illuminate?  | Go to Step 9  | Go to Step 4  | 
4  | While observing the test lamp, command the mirrors to heat by turning ON the rear window defroster. Does the test lamp illuminate?  | Go to Step 5  | Go to Step 9  | 
5  | 
 Does the test lamp illuminate?  | Go to Step 7  | Go to Step 6  | 
6  | While observing the test lamp, command the mirrors to heat by turning ON the rear window defroster. Does the test lamp illuminate?  | Go to Step 8  | Go to Step 7  | 
7  | Inspect for poor connections at the harness connector of the inoperative heated rearview mirror. Refer to Testing for Intermittent Conditions and Poor Connections and Connector Repairs . Did you find and correct the condition?  | Go to Step 13  | Go to Step 12  | 
8  | Inspect for poor connections at the harness connector of the inoperative heated mirror face. Refer to Testing for Intermittent Conditions and Poor Connections and Connector Repairs . Did you find and correct the condition?  | Go to Step 13  | Go to Step 10  | 
9  | Inspect for poor connections at the C 4 harness connector of the door control module associated with the inoperative outside rearview mirror. Refer to Testing for Intermittent Conditions and Poor Connections and Connector Repairs . Did you find and correct the condition?  | Go to Step 13  | Go to Step 11  | 
10  | Replace the inoperative heated rearview mirror face. Refer to Outside Rearview Mirror Glass Replacement . Did you complete the replacement?  | Go to Step 13  | --  | 
11  | Replace the door control module associated with the inoperative outside rearview mirror. Refer to Control Module References . Did you complete the replacement?  | Go to Step 13  | --  | 
12  | Replace the inoperative heated rearview mirror. Refer to Outside Rearview Mirror Replacement . Did you complete the replacement?  | Go to Step 13  | --  | 
13  | Operate the system in order to verify the repair. Did you correct the condition?  | System OK  | Go to Step 2  |