Step 
 | Action 
 | Yes 
 | No 
 | 
DEFINITION: Heating system performance of the auxiliary heater. 
 | 
1 
 | Were you sent here from Symptoms or another diagnostic table? 
 | Go to 
Step 2
  
 | Go to 
Symptoms - HVAC Systems - Manual 
  
 | 
2 
 | 
- Start the engine.
 
- Allow the engine to idle.
 
 
Does the engine reach a normal operating temperature? 
 | Go to 
Step 3
  
 | Go to 
Step 10
  
 | 
3 
 | 
Caution: Refer to Moving Parts and Hot Surfaces Caution in the Preface section. - Allow the engine to idle.
 
- Select the maximum auxiliary temperature setting.
 
- Select the minimum auxiliary blower speed.
 
- Feel the temperature of the inlet and outlet heater hoses.
 
 
Does the inlet heater hose feel warmer than the outlet heater hose? 
 | Go to 
Step 4
  
 | Go to 
Step 5
  
 | 
4 
 | 
- Allow the engine to idle.
 
- Select the minimum auxiliary blower speed.
 
- Select the warmest auxiliary temperature setting.
 
- Feel the temperature of the inlet and outlet heater hoses to the auxiliary
 heater core.
 
 
Does the inlet heater hose feel warmer than the outlet heater hose? 
 | Go to 
Step 8
  
 | Go to 
Step 5
  
 | 
5 
 | 
- Install a thermometer into an auxiliary air outlet.
 
- Secure a thermometer on the outlet heater hose of the auxiliary heater
 core.
 
- Select the maximum auxiliary blower speed.
 
- Select the warmest auxiliary temperature setting.
 
- Record the temperature at the following locations:
 
| •  | The auxiliary air outlet |  
  
| •  | The auxiliary heater core outlet hose |  
  
- Compare the recorded temperatures.
 
 
Are the two temperature readings about equal? 
 | Go to 
Step 6
  
 | Go to 
Step 7
  
 | 
6 
 | 
- Inspect the following areas of the vehicle for cold air leaks:
 
| •  | The auxiliary HVAC module case |  
  
| •  | The auxiliary air ducts |  
  
- Perform any necessary repairs.
 
 
Is the repair complete? 
 | Go to 
Step 12
  
 | -- 
 | 
7 
 | Inspect the auxiliary HVAC module for correct temperature door operation. Refer
to 
Symptoms - HVAC Systems - Manual 
. 
Does the temperature door operate correctly? 
 | Go to 
Step 12
  
 | Go to 
Step 11
  
 | 
8 
 | 
- Turn OFF the engine.
 
- Backflush the auxiliary heater core. 
 
- Start the engine and allow the engine to idle.
 
- Select the minimum auxiliary blower speed.
 
- Select the warmest auxiliary temperature setting.
 
- Feel the temperature of the inlet and outlet heater hoses at the auxiliary
 heater core.
 
 
Does the inlet heater hose feel warmer than the outlet heater hose? 
 | Go to 
Step 9
  
 | Go to 
Step 12
  
 | 
9 
 | Replace the auxiliary heater core. Refer to 
Heater Core Replacement 
. 
Is the repair complete? 
 | Go to 
Step 12
  
 | -- 
 | 
10 
 | Repair the low engine temperature concern. Refer to 
Engine Fails To Reach Normal Operating Temperature 
in Engine Cooling. 
Is the repair complete? 
 | Go to 
Step 12
  
 | -- 
 | 
11 
 | Repair the temperature door operation. 
Is the repair complete? 
 | Go to 
Step 12
  
 | -- 
 | 
12 
 | Operate the system in order to verify the repair. 
Did you find and correct the condition? 
 | System OK 
 | Go to 
Step 2
  
 | 
                            
Step 
 | Action 
 | Yes 
 | No 
 | 
DEFINITION: Heating system performance. 
 | 
1 
 | Were you sent here from Symptoms or another diagnostic table? 
 | Go to 
Step 2
  
 | Go to 
Symptoms - HVAC Systems - Manual  
 | 
2 
 | 
- Start the engine.
 
- Allow the engine to idle.
 
 
Does the engine reach a normal operating temperature? 
 | Go to 
Step 3
  
 | Go to 
Step 9
  
 | 
3 
 | 
Caution: Refer to Moving Parts and Hot Surfaces Caution in the Preface section. - Allow the engine to idle.
 
- Select the warmest temperature setting.
 
- Select the minimum blower speed.
 
- Select the OFF position for the auxiliary heating system, if equipped.
 
- Feel the temperature of the heater inlet and outlet hoses.
 
 
Does the inlet heater hose feel warmer than the outlet heater hose? 
 | Go to 
Step 8
  
 | Go to 
Step 4
  
 | 
4 
 | 
- Allow the engine to idle.
 
- Select the FLOOR mode.
 
- Select the minimum blower speed.
 
- Select the warmest temperature setting.
 
- Feel the temperature of the inlet and outlet heater hoses to the heater
core.
 
 
Does the inlet heater hose feel warmer than the outlet heater hose? 
 | Go to 
Step 8
  
 | Go to 
Step 5
  
 | 
5 
 | 
- Install a thermometer into the center I/P PANEL air outlet.
 
- Secure a thermometer to the heater core outlet hose.
 
- Select the PANEL mode.
 
- Select the maximum blower speed.
 
- Select the warmest temperature setting.
 
- Record the temperature at the following locations:
 
| •  | The center I/P PANEL air outlet |  
  
| •  | The heater core outlet hose |  
  
- Compare the recorded temperatures.
 
 
Are the two temperature readings about equal? 
 | Go to 
Step 6
  
 | Go to 
Step 7
  
 | 
6 
 | 
- Inspect the following areas of the vehicle for cold air leaks:
 
- Perform the necessary repairs.
 
 
Are the repairs complete? 
 | Go to 
Step 11
  
 | -- 
 | 
7 
 | 
- Inspect the temperature door operation. Refer to 
Symptoms - HVAC Systems - Manual 
.
 
- Perform any necessary repairs.
 
 
Is the repair complete? 
 | Go to 
Step 11
  
 | -- 
 | 
8 
 | 
- Turn OFF the engine.
 
- Backflush the heater core. 
 
- Start the engine and allow to idle.
 
- Select the FLOOR mode.
 
- Select the minimum blower speed.
 
- Select the warmest temperature setting.
 
- Feel the temperature of the inlet and outlet heater hoses at the heater
core.
 
 
Does the inlet heater hose feel warmer than the outlet heater hose? 
 | Go to 
Step 10
  
 | Go to 
Step 11
  
 | 
9 
 | Repair the low engine temperature concern. Refer to 
Engine Fails To Reach Normal Operating Temperature 
in Engine Cooling. 
Is the repair complete? 
 | Go to 
Step 11
  
 | -- 
 | 
10 
 | Replace the heater core. Refer to 
Heater Core Replacement 
. 
Is the repair complete? 
 | Go to 
Step 11
  
 | -- 
 | 
11 
 | Operate the system in order to verify the repair. 
Did you find and correct the condition? 
 | System OK 
 | Go to 
Step 2
  
 |