Step | Action | Value(s) | Yes | No | ||||
|---|---|---|---|---|---|---|---|---|
1 | Road test the vehicle in order to verify the customer complaint. Important: It may be necessary to compare the results of the road test to a like vehicle that is operating properly. Does the vehicle ride too hard? | -- | System OK | |||||
2 | Inspect the tires for the proper inflation pressure. Refer to Tire Placard in Maintenance and Lubrication. Is the tire inflation pressure correct? | -- | ||||||
3 | Inflate the tires to the correct pressure. Has the repair been performed? | -- | -- | |||||
4 | Inspect the vehicle trim height. Refer to Trim Height Inspection . Repair as necessary. Has the inspection/repair been performed? | -- | -- | |||||
5 | Inspect the following suspension components for wear or damage.
Are any of the components the worn or damaged? | -- | -- | |||||
6 | Replace all of the worn or damaged components. For strut component replacement, refer to Strut, Strut Component, and Spring Replacement in Front Suspension or refer to Strut Disassemble/Assemble Repair in Rear Suspension. Has the repair been performed? | -- | System OK | -- |
