Important: 
   •  There are no DTCs set.     •  The control modules can communicate via the serial data link.  
| • | Inspect for aftermarket devices which may affect the operation of the Steering Wheel Controls System. Refer to Checking Aftermarket Accessories . | 
| • | Inspect for easily accessible or visible system components for obvious damage or conditions which may cause the symptom. | 
Faulty electrical connections or wiring may be the cause of intermittent conditions. Refer to Testing for Intermittent Conditions and Poor Connections .
Refer to Rear of Vehicle Low in order to diagnose the symptom.