| Subject: | Intermittent Operation of Power Roof, Rear Defogger or OnStar® (Repair
Pinched and/or Chaffed Wire Harnesses Under Jack Assembly) |
| Models: | 2004 GMC Envoy XUV |
| Attention: | The following inspection and repair procedure is to be performed on all
vehicles currently in dealer inventory prior to delivery to the customer. See GM
Administrative Message dated 12/5/03 on this subject for "involved" VIN's by GMC Dealer
Code. |
Condition
Some early production vehicles may exhibit a condition where a wiring harness
is chaffing on the jack mounting bracket located under the second row right seat.
The chaffing of the wiring harness may result in an inoperative power roof or rear
defogger. On vehicles equipped with OnStar®, a second smaller wiring harness
may be pinched between the jack mounting bracket and the floorpan.
Correction
The following are instructions for inspecting and repairing the wiring harnesses
located under the jack mounting bracket assembly.
- Open the right side rear door and fold the right seat back forward.
- Release the right seat cushion and fold the complete seat assembly forward.
- Release the latch securing the cover to the jack assembly on the floor
and remove the cover.
- Loosen and remove the nut securing the tool package to the bracket.
- Remove the tool package.
Important: On vehicles equipped with OnStar®, there
will be two wiring harnesses visible in the next step, one small harness (2) and one
larger harness (3). Vehicles without OnStar® only have the one larger harness
(3).
- If the vehicle is equipped with OnStar®, look through the opening in the
carpeting just rearward of the jack-mounting bracket (1). Two wiring harnesses should
be present. Inspect the smaller wiring harness (2) for signs of being pinched between
the jack mounting bracket and the floorpan. If the vehicle is NOT equipped with OnStar®,
proceed to the next step.
| • | If any part of the SMALLER OnStar® wiring harness is pinched between
the jack mounting bracket and the floorpan, then the wires inside the harness must
be inspected for damage. Inspecting for damaged wires will be covered in the next
steps. Proceed to the next step for further instructions. |
| • | If no part of the SMALLER OnStar® wiring harness is pinched between
the jack mounting bracket and the floorpan, then no further inspection of the SMALLER
wiring harness is required. Proceed to the next step. |
Important: It is NOT necessary to remove the jack from
the mounting bracket in the next step.
- On all vehicles, remove the four 10 mm hex head nuts that attach the
jack-mounting bracket (1) to the floorpan.
- Remove the jack assembly and mounting bracket.
- If the vehicle has OnStar® and the SMALLER wiring harness WAS pinched
between the jack mounting bracket and the floorpan, remove the black tape from the
harness at the location of the damage and inspect the wires. If the smaller wiring
harness was NOT pinched, or if the vehicle does NOT have OnStar®, proceed to the
next step.
| • | If no wires are damaged, re-tape the harness with black electrical tape. |
| • | If wires are damaged, repair as necessary and then re-tape with black
electrical tape. |
- On all vehicles, carefully remove the black tape from the LARGER wiring
harness in the area of the carpet opening. Remove approximately 150 mm (6 inches)
of tape (3 inches from each side of the carpet opening).
- With the tape removed from the larger wiring harness,
carefully "flatten out" the wires so that they will lay flat on the floorpan when
secured in the next steps. The small taped harness in the illustration is the OnStar®
harness described earlier.
- Obtain one piece of sound deadening barrier material from P/N 11515174
and using a utility knife or scissors, cut it in half to a size of 115 mm x 95 mm
(4 1/2 inches x 3 3/4 inches).
Important: In order to obtain proper adhesion of the
barrier material in the next steps, the floorpan sheet metal must be at least 21 C
(70 F). If necessary, use a heat gun to warm the sheet metal before installing the
barrier material.
- Using a clean shop cloth, remove any dust from the floorpan.
- Remove the backing paper from the barrier material.
- Position all the wires (including the OnStar® harness) as far away
from the jack mounting bracket stud (1) as possible and hold them flat on the floorpan.
Important: Do NOT apply the barrier material over the
flange at the base of the mounting stud in the next step.
- Apply the barrier material (1) as shown. Press the
material down firmly to make the harness as flat as possible. Make sure
the material is securely attached to the floorpan sheet metal.
- Position the jack and mounting bracket assembly to the floorpan. Check
to see that the mounting bracket is not contacting the wires under the barrier material.
It is acceptable if the lower edge of the inboard mounting tab on the bracket is
on top of the barrier material.
- Install the four 10 mm hex head nuts on the mounting studs.
Tighten
Tighten to 10 N·m (89 lb in).
- Install the tool package and hand-tighten the retaining nut.
- Install the cover over the jack assembly and secure the latch.
- Reposition the seat to its original position.
Parts Information
NOTE: The barrier material listed below comes pre-packaged in three (3) pieces.
Each piece will do two (2) vehicles. One package (3 pieces) is enough to do six
(6) vehicles.
Part Number
| Description
|
11515174
| Barrier Sound Deadening Material
|
Parts are currently available from GMSPO.
Warranty Information
For vehicles repaired under warranty, use:
Labor Operation
| Description
| Labor Time
|
N9501
| Wiring Repair - Power Roof Harness
| 0.4 hr
|
Add
| Repair Pinched OnStar® Wiring and/or Chaffed Power Roof Wiring
| 0.1-0.5 hr
|