Step  | Action  | Yes  | No  | 
|---|---|---|---|
Schematic Reference: Instrument Cluster Schematics Connector End View Reference: Displays and Gages Connector End Views or Inline Harness Connector End Views  | |||
1  | Did you perform the Diagnostic System Check - Vehicle?  | Go to Step 2  | |
2  | 
 Does the scan tool display On when each switch is pressed and Off when each switch is released?  | Go to Testing for Intermittent Conditions and Poor Connections  | Go to Step 3  | 
3  | Does the scan tool display Off when each switch is pressed?  | Go to Step 9  | Go to Step 4  | 
4  | Does the scan tool always display On for the suspect switch even when the switch is released?  | Go to Step 5  | Go to Step 6  | 
5  | 
 Does the scan tool display On for the suspect switch?  | Go to Step 7  | Go to Step 12  | 
6  | 
 Does the scan tool display On for the suspect switch?  | Go to Step 10  | Go to Step 8  | 
7  | Test the signal circuit of the suspect DIC switch for a short to ground. Refer to Circuit Testing and Wiring Repairs . Did you find and correct the condition?  | Go to Step 14  | Go to Step 11  | 
8  | Test the signal circuit of the suspect DIC switch for an open or high resistance. Refer to Circuit Testing and Wiring Repairs . Did you find and correct the condition?  | Go to Step 14  | Go to Step 11  | 
9  | Test the ground circuit of the DIC switch for an open or high resistance. Refer to Circuit Testing and Wiring Repairs . Did you find and correct the condition?  | Go to Step 14  | Go to Step 10  | 
10  | Inspect for poor connections at the harness connector of the DIC switch. Refer to Testing for Intermittent Conditions and Poor Connections and Connector Repairs . Did you find and correct the condition?  | Go to Step 14  | Go to Step 12  | 
11  | Inspect for poor connections at the harness connector of the instrument panel cluster (IPC). Refer to Testing for Intermittent Conditions and Poor Connections and Connector Repairs . Did you find and correct the condition?  | Go to Step 14  | Go to Step 13  | 
12  | Replace the DIC switch. Refer to Steering Wheel Control Switch Assembly Replacement . Did you complete the replacement?  | Go to Step 14  | --  | 
13  | Replace the IPC. Refer to Control Module References for replacement, setup, and programming. Did you complete the replacement?  | Go to Step 14  | --  | 
14  | Operate the system in order to verify the repair. Did you correct the condition?  | System OK  | Go to Step 2  |