The shaft system is damaged.

Replace the shaft assembly. Refer to the appropriate procedure from the following list:

The housing assembly is damaged.

Replace the housing assembly.

The brake transmission shift interlock (BTSI) system is damaged.

Repair or replace the BTSI as required. Refer to Automatic Transmission Shift Lock Control Disassemble - Off Vehicle or Automatic Transmission Shift Lock Control Assemble - Off Vehicle .

The key is incorrect, bent, or twisted.

Replace the key. Refer to Key and Lock Cylinder Coding in General Information.

The park lock cable is not adjusted properly.

Adjust the park lock cable. Refer to the appropriate procedure in Parking Brake from the following list: