Important: 
   •  Perform the 
Diagnostic System Check - Vehicle 
 in Vehicle DTC Information before
using the Symptom Tables in order to verify that the following statements are true:       -  There are no diagnostic trouble codes (DTCs) present.       -  The control module or modules can communicate via the serial data link.    •  Review the system operation in order to familiarize yourself with the
 system functions. Refer to 
Transfer Case Description and Operation 
. 
| • | Inspect for aftermarket devices which could affect the operation of the automatic transfer case system. Refer to Checking Aftermarket Accessories in Wiring Systems. | 
| • | Inspect the easily accessible or visible system components for obvious damage or conditions which could cause the symptom. | 
| • | Inspect the automatic transfer case for the proper fluid level. | 
Faulty electrical connections or wiring may be the cause of intermittent conditions. Refer to Testing for Intermittent Conditions and Poor Connections in Wiring Systems.
Refer to a symptom diagnostic procedure from the following list in order to diagnose the symptom: