Cause 
 | Correction 
 | 
DEFINITION: During acceleration or deceleration, a clunk is heard or felt in the transfer case while in the 4HI mode. 
Review the 
Symptoms - Transfer Case
 and perform the necessary inspections. 
 | 
Incorrect fluid level or incorrect fluid 
 | 
- Inspect the transfer case for the correct fluid level. Refer to 
Transfer Case Fluid Replacement
 .
 
- Inspect the transfer case for the correct type of fluid.
 
- Flush the transfer case and fill with the correct fluid, if required. Refer to 
Approximate Fluid Capacities
 .
 
 
 | 
Excessive clearance between the slip yoke and the rear output shaft 
 | 
- Inspect for the following conditions:
 
| •  | Worn rear output shaft splines |  
  
- Repair or replace the following components, if faulty.
 
 
 | 
Excessive clearance between the slip yoke and the rear bushing 
 | 
- Inspect for the following conditions:
 
| •  | Worn slip yoke bushing journal |  
  
- Repair or replace the following components, if faulty.
 
 
 | 
Worn high speed teeth on the range sleeve 
 | 
- Inspect for the following conditions: 
 
| •  | Worn high speed teeth on the range sleeve |  
  
| •  | Worn or missing input gear thrust washers |  
  
- Repair or replace the following components, if faulty.
 
 
 | 
Worn or faulty planetary differential 
 | 
- Inspect the planetary differential for the following conditions:
 
| •  | Loose planetary differential splines to the mainshaft splines |  
  
| •  | Loose or faulty pinion gears |  
  
- Replace the planetary differential assembly if it is faulty. Refer to 
Transfer Case Disassemble
 and 
Transfer Case Assemble
 .
 
 
 | 
Worn or missing rear output shaft thrust washers 
 | 
- Inspect to ensure the thrust washers are installed.
 
- Inspect the thrust washers and mating surface for excessive wear.
 
- Replace the worn or missing thrust washer. Refer to 
Transfer Case Disassemble
 and 
Transfer Case Assemble
 .
 
 
 | 
Worn or damaged rear sun gear 
 | 
- Inspect the sun gear external gear teeth for excessive wear.
 
- Inspect the sun gear to rear output shaft for excessive looseness.
 
- Replace the sun gear or rear output shaft if it is worn. Refer to 
Transfer Case Disassemble
 and 
Transfer Case Assemble
 .
 
 
 | 
Worn or damaged front sun gear 
 | 
- Inspect the sun gear external gear teeth for excessive wear.
 
- Inspect the sun gear to drive gear teeth for excessive wear.
 
- Replace the sun gear or drive gear if it is worn. Refer to 
Transfer Case Disassemble
 and 
Transfer Case Assemble
 .
 
 
 | 
Rear output shaft bearing outer retaining ring 
 | 
- Inspect for the following conditions:
 
| •  | Proper installation of the rear output shaft bearing retaining ring |  
  
| •  | Excessive wear or damaged retaining ring groove in the rear case half |  
  
- Repair or replace the following components if found faulty:
 
| •  | Properly install a new rear output shaft bearing outer retaining ring. |  
  
| •  | Replace the rear case half if the retaining ring groove is excessively worn. |  
  
 
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