SPECIAL POLICY: COLD START ADJUSTMENT-PROCEDURE

1983-84 FIRENZA MODELS EQUIPPED WITH 2.0L ENGINE MODELS/YEARS (VIN CODE P) AUTOMATIC TRANSAXLE AND FEDERAL EMISSION SYSTEMS

CONDITION

Some 1983-84 Oldsmobile Firenza models equipped with a 2.0L (LQ5) engine, automatic transaxle and Federal Emissions system may experience no starts, poor cold start, and/or spark plug fouling. These starting conditions may be encountered at temperatures below -23 DEG C (-10 DEG F).

SPECIAL POLICY ADJUSTMENT

A modification has been developed to improve cold startability at sub-zero temperatures. Refer to Dealer Technical Bulletin 84-T-20 for information regarding the service procedure and dealer claim submission.

There are no time or mileage provisions relating to subject vehicles. This Special Policy Adjustment offer will expire June 30, 1985.

A copy of this "Special Policy Bulletin" should be filed in the 3-ring binder furnished to the dealer by General Motors in September, 1982.

Claims for customer reimbursement for previously paid repairs are to be submitted as outlined in Dealer Technical Bulletin 84-T-20.

OWNER NOTIFICATION

Owners of vehicles registered in certain northern states will be notified by letter of this Special Policy by Oldsmobile. However, all subject vehicles are covered by this Special Policy regardless of where they are registered or operated. A copy of the Special Policy Owner Letter has been reproduced on the back of this bulletin.

Dear Oldsmobile Firenza Owner:

As part of Oldsmobile's continuing commitment to customer satisfaction, we want you to be aware of a product improvement that may be of value to you if you operate your Firenza in sub-zero environments.

The 1983-84 winter was abnormally cold in some areas. A few owners of 1983-84 Firenzas complained of starting difficulties in sub-zero environments, especially where temperatures fell below -23 DEG C (-10 DEG F) for two or more consecutive days.

A modification has been developed for your Firenza to improve cold startability at sub-zero temperature extremes. STARTABILITY ABOVE -18 DEG C (0 DEG F) WILL NOT BE AFFECTED. Cold weather starting performance is also improved by the use of 5W-30 SF oil as specified in the Owner's Manual.

If you experienced a cold starting problem last winter or anticipate driving at temperatures below -23 DEG C (-10 DEG F), we invite you to bring your vehicle to your Oldsmobile Dealer for modification at no charge to you. Instructions for making this modification has been sent to your Oldsmobile Dealer. If you operate your car only in areas of the country that are not subject to these sub-zero temperatures, your car does not need this modification.

If you have previously encountered these conditions and paid for all or part of the servicing, you should contact your Oldsmobile Dealer, who will advise you with regard to requesting reimbursement. You should present the dealer with your original paid receipts or invoices verifying expenses incurred for such service. All requests for reimbursement or modification should be made prior to June 30, 1985.

We hope you have not experienced this condition, and regret any inconvenience if you have. It is our goal that your Firenza serve your driving needs under all conditions.

General Motors bulletins are intended for use by professional technicians, not a "do-it-yourselfer". They are written to inform those technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions and know-how to do a job properly and safely. If a condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See a General Motors dealer servicing your brand of General Motors vehicle for information on whether your vehicle may benefit from the information.