Is the CD player mute or skipping?

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Go to Step 3

Go to Step 2

1. ERR appears if disc is inserted upside down, dirty, badly scratched or wet.
2. ERR appears if moisture has condensed on the disc because a cold disc is inserted into a hot player and vice versa. Allow up to one hour for condensation to evaporate.
3. Check with a known disc.

Is the CD player operating normally?

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Go to Diagnostic System Check - Radio/Audio System

Go to Step 4

1. Check disc for proper insertion, scratches, dirt or fingerprints and clean if necessary.
2. If the usual route traveled is over a rough (or dirt) road the condition may be normal.
3. Attempt to duplicate the condition with a known good disc. Some discs may contain marks not readily visible that may make one track or the entire disc unplayable.

Is the CD player operating normally?

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Go to Diagnostic System Check - Radio/Audio System

Go to Step 4

Service the CD player. Refer to Remote Compact Disc Player Replacement for service procedure.

Is the repair complete?

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Go to Diagnostic System Check - Radio/Audio System

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