Step 
 | Action 
 | Yes 
 | No 
 | 
DEFINITION: Heating system performance. 
 | 
1 
 | Were you sent here from Symptoms or another diagnostic table? 
 | Go to 
Step 2
  
 | Go to 
Symptoms - HVAC Systems - Manual 
or 
Go to 
Symptoms - HVAC Systems - Automatic 
 | 
2 
 | 
- Start the engine.
 
- Allow the engine to idle.
 
 
Does the engine reach a normal operating temperature? 
 | Go to 
Step 3
  
 | Go to 
Step 9
  
 | 
3 
 | 
Caution: Refer to Moving Parts and Hot Surfaces Caution in the Preface section. - Allow the engine to idle.
 
- Select the FLOOR mode.
 
- Select the minimum blower speed.
 
- Select the warmest temperature setting.
 
- Feel the temperature of the inlet and outlet heater hoses at the heater core.
 
 
Does the inlet heater hose feel warmer than the outlet heater hose? 
 | Go to 
Step 7
  
 | Go to 
Step 4
  
 | 
4 
 | 
- Install a thermometer into the center instrument panel (I/P) PANEL air outlet.
 
- Secure a thermometer to the heater core outlet hose.
 
- Select the PANEL mode.
 
- Select the maximum blower speed.
 
- Select the warmest temperature setting.
 
- Record the temperature at the following locations: 
 
| •  | The center I/P PANEL air outlet |  
  
| •  | The heater core outlet hose |  
  
- Compare the recorded temperatures.
 
 
Are the 2  temperature readings about equal? 
 | Go to 
Step 5
  
 | Go to 
Step 6
  
 | 
5 
 | 
- Inspect and repair the following areas of the vehicle for cold air leaks:
 
- Perform the necessary repairs.
 
 
Are the repairs complete? 
 | Go to 
Step 10
  
 | -- 
 | 
6 
 | 
- Inspect the temperature door operation. Refer to 
Diagnostic System Check - Vehicle
 .
 
- Perform any necessary repairs.
 
 
Are the repairs complete? 
 | Go to 
Step 10
  
 | -- 
 | 
7 
 | 
- Turn OFF the engine.
 
- Backflush the heater core. 
 
- Start the engine.
 
- Select the FLOOR mode.
 
- Select the minimum blower speed.
 
- Select the warmest temperature setting.
 
- Feel the temperature of the inlet and outlet heater hoses at the heater core.
 
 
Does the inlet heater hose feel warmer than the outlet heater hose? 
 | Go to 
Step 8
  
 | Go to 
Step 10
  
 | 
8 
 | Replace the heater core. Refer to 
Heater Core Replacement
 . 
Is the repair complete? 
 | Go to 
Step 10
  
 | -- 
 | 
9 
 | Repair the low engine temperature concern. Refer to 
Engine Fails To Reach Normal Operating Temperature
 . 
Is the repair complete? 
 | Go to 
Step 10
  
 | -- 
 | 
10 
 | Operate the system in order to verify the repair. 
Did you find and correct the condition? 
 | System OK 
 | Go to 
Step 2
  
 |