Step  | Action  | Values  | Yes  | No  | 
|---|---|---|---|---|
1  | Test the rear window defogger. Does the rear window defogger work?  | --  | Go to Step 4  | Go to Step 2  | 
2  | Repair the rear window defogger before proceeding with the outside rearview mirror diagnosis. Is the repair complete?  | --  | Go to Step 3  | --  | 
3  | Test the outside rearview mirror defoggers. Does the repair of the rear window defogger system also fix the condition with the outside rearview mirror defoggers?  | --  | System OK  | Go to Step 4  | 
4  | Test fuses E21 and F19. Are fuses E21 or F19 open?  | --  | Go to Step 5  | Go to Step 6  | 
5  | 
 Is the repair complete?  | --  | System OK  | --  | 
6  | 
 Does the voltmeter indicate the specified value?  | 11-14 V  | Go to Step 9  | Go to Step 7  | 
7  | Repair the open circuit between fuse E21 and the defogger relay. Is the repair complete?  | --  | System OK  | Go to Step 8  | 
8  | 
 Does the voltmeter indicate the specified value?  | 11-14 V  | Go to Step 10  | Go to Step 9  | 
9  | Replace the defogger switch. Is the repair complete?  | --  | System OK  | --  | 
10  | Replace the defogger relay. Does the outside rearview mirror work?  | --  | System OK  | Go to Step 11  | 
11  | 
 Does the ohmmeter indicate the specified value?  | 0 ohms  | Go to Step 13  | Go to Step 12  | 
12  | Repair the open ground circuit for the outside rearview mirror. Is the repair complete?  | --  | System OK  | --  | 
13  | Replace the defective outside rearview mirror. Is the repair complete?  | --  | System OK  | --  |