| • | Perform the Diagnostic System Check - Vehicle prior to using this diagnostic procedure. | 
| • | Review Strategy Based Diagnosis for an overview of the diagnostic approach. | 
| • | Diagnostic Procedure Instructions provides an overview of each diagnostic category. | 
Circuit  | Short to Ground  | Open/High Resistance  | Short to Voltage  | Signal Performance  | 
|---|---|---|---|---|
Keypad Supply Voltage  | B2476 00  | B2476 00  | B2476 00  | --  | 
Keypad Green LED Signal  | 1  | 1  | 2  | --  | 
Keypad Red LED Signal  | 1  | 1  | 2  | --  | 
Keypad Signal  | 3  | 3  | --  | --  | 
Button Assembly Ground  | --  | 1  | --  | --  | 
1. OnStar® LED(s) Inoperative 2. LED illuminated at all times 3. OnStar® Buttons Inoperative  | ||||
The OnStar® button assembly consists of 3 buttons, Call/Answer, OnStar® Call Center, and OnStar® Emergency. The communication interface module (CIM) supplies the OnStar® button assembly with 10 volts via the keypad supply voltage circuit . Each of the buttons, when pressed, completes the circuit across a resistor allowing a specific voltage to be returned to the CIM over the keypad signal circuit. Depending upon the voltage range returned, the CIM is able to identify which button has been activated.
| • | The ignition must be in the RUN or ACC position. | 
| • | The system voltage is at least 9.5 volts and no more than 15.5 volts. | 
| • | All the above conditions are present for greater than 15 seconds. | 
The CIM detects a valid signal on the keypad signal circuit for longer than 15 seconds. If one of the OnStar® buttons is held or stuck for 15 seconds or greater, the CIM will set this DTC.
| • | The OnStar® status LED turns red. | 
| • | No calls can be placed. | 
| • | The CIM will ignore all inputs from the OnStar® button assembly. | 
| • | The condition responsible for setting the DTC no longer exists. | 
| • | A history DTC will clear once 100 consecutive malfunction-free ignition cycles have occurred. | 
Entertainment/Communication Connector End Views
OnStar Description and Operation
| ⇒ | If less than the specified range, test the supply voltage circuit for a short to ground or open/high resistance. If the circuit tests normal, replace the CIM. | 
| ⇒ | If greater than the specified range, test the supply voltage circuit for a short to voltage. If the circuit tests normal, replace the CIM. | 
| ⇒ | If greater than the specified range, test the keypad signal circuit for a short to voltage. If the circuit tests normal, replace the CIM. | 
| ⇒ | If less than the specified range, test the keypad signal circuit for an open/high resistance. If the circuit tests normal, replace the CIM. | 
| ⇒ | If greater than the specified range, test the ground circuit for an open/high resistance. | 
| ⇒ | If less than the specified range, test the keypad signal circuit for a short to ground. | 
| ⇒ | If less than the specified range, replace the button assembly. | 
| ⇒ | If not within the specified range, replace the button assembly. | 
| ⇒ | If not within the specified range, replace the button assembly. | 
| ⇒ | If not within the specified range, replace the button assembly. | 
Perform the Diagnostic Repair Verification after completing the diagnostic procedure.
| • | Control Module References for CIM replacement, setup, and programming |