Step  | Action  | Value(s)  | Yes  | No  | 
|---|---|---|---|---|
Schematic Reference: OnStar Schematics Connector End View Reference: Component Connector End Views  | ||||
1  | Did you perform the Diagnostic System Check - Vehicle?  | --  | Go to Step 2  | |
2  | 
 Important: Contact the OnStar® Call Center first before pressing the emergency button in order to notify them of the test. 
 Are all buttons inoperative?  | --  | Go to Step 4  | Go to Step 3  | 
3  | Are any buttons intermittent or inoperative?  | --  | Go to Step 7  | Go to Testing for Intermittent Conditions and Poor Connections  | 
4  | 
 Does the voltage measure greater than the specified value?  | 9 V  | Go to Step 6  | Go to Step 5  | 
5  | Test the keypad supply voltage circuit for an open or short. Refer to Circuit Testing and Wiring Repairs . Did you find and correct the condition?  | --  | Go to Step 11  | Go to Step 8  | 
6  | Test the keypad signal circuit for an open or short . Refer to Circuit Testing and Wiring Repairs . Did you find and correct the condition?  | --  | Go to Step 11  | Go to Step 9  | 
7  | Inspect for poor connections at the harness connector of the rearview mirror. Refer to Testing for Intermittent Conditions and Poor Connections and Connector Repairs . Did you find and correct the condition?  | --  | Go to Step 11  | Go to Step 9  | 
8  | Inspect for poor connections at the harness connector of the vehicle communication interface module (VCIM). Refer to Testing for Intermittent Conditions and Poor Connections and Connector Repairs . Did you find and correct the condition?  | --  | Go to Step 11  | Go to Step 10  | 
9  | Replace the rearview mirror. Refer to Inside Rearview Mirror Replacement . Did you complete the replacement?  | --  | Go to Step 11  | --  | 
10  | 
 Important: Perform the OnStar® setup procedure. Replace the VCIM. Refer to Control Module References . Did you complete the replacement?  | --  | Go to Step 11  | --  | 
11  | Operate the system in order to verify the repair. Did you correct the condition?  | --  | System OK  | Go to Step 2  |