| Subject: | Saturn Field Product Reminder -- Vehicle "Fix It Right the First Time" Issues, Parts Restriction Information and Technical Bulletins Released in May 2004 | 
| Models: | 2004 and Prior Model Year Saturn Vehicles | 
In order to access this bulletin electronically, go to the SI Home Page (http://service.gm.com) and select the "Latest News" icon. The documents are arranged by sub-section and then by date (newest to oldest). Scroll down to "General Information" then click on the latest "Field Product Reminder" bulletin.
Model Year(s)  | Vehicle Line(s) / Condition  | Do This  | Don't Do This  | Reference Information/Bulletin  | 
|---|---|---|---|---|
New Issues  | ||||
2004  | ION Equipped with 2.0 LSJ Engine  | Use Mobil 1® motor oil or oil meeting GM Standard GM4718M when performing an oil change.  | Don’t use any motor oil that does not meet standard GM4718M.  | See Owner’s Manual and/or oil fill cap on engine.  | 
2000-2004  | All Saturn Vehicles with SDIN Single CD (U1C) Radio - CD Skip  | Reference bulletin 03-08-44-016A for radio part number that contains CD buffer.  | Don’t install radio other than the one contained in the bulletin.  | 03-08-44-016A  | 
2002-2003  | VUE, L-Series, and ION with 6-Disc (UR9 or UB2) Radio - CD Player is Inoperative, Low Volume Tick, Clock Will Not Keep Correct Time  | Reference bulletins 03-08-44-010 & 03-08-44-019A for fixes.  | Don’t use radio P/N 22661247.  | 03-08-44-010 &03-08-44-019A  | 
2004  | VUE AWD with 3.5 L L66 Engine - Grind Noise After RDM Clutch Drum Replacement  | For 3.5 L AWD L66, use RDM clutch drum P/N 22730517  | Don’t use P/N 22714938. This P/N should not be used for the 3.5L AWD L66.  | See Parts Catalog.  | 
1996-2002  | Multiple Transaxle DTC’s After Reman Transaxle Replacement  | Inspect for loose buss plate to actuator connections and check actuator resistance. Replace buss plate and/or actuator as required.  | Don’t replace transaxle assembly or complete valve body assembly.  | Reference appropriate model year transaxle service manual.  | 
2003-2004  | ION Built Prior to VIN Breakpoint 4Z210712 - No Crank, No Start With DTCs B2960 and/or B3033 Set In BCM  | Replace ignition switch, which contains passlock sensor.  | Don’t replace starter, BCM, or ignition housing, which doesn’t contain passlock sensor.  | 04-08-45-005  | 
2003-2004  | ION - Turn Signal Indicator Flashes Faster Than Normal And Corresponding Front Turn Signal Bulb is Inoperative with B3948 and/or B3949 (Turn Signals Operate Correctly When Key Cycled)  | Install capacitor per bulletin 03-08-42-009.  | Don’t replace bulb or BCM.  | 03-08-42-009  | 
2003-2004  | ION Sedans - Turn Signal Indicator Flashes Faster Than Normal and Corresponding Front Turn Signal Bulb is Inoperative (Turn Signals Bulbs Will Not Illuminate/Operate Correctly Due To Bulb Being Burnt Out, When Key Is Cycled)  | Install Harness Kit.  | Don’t simply replace the bulb or install capacitor as outlined in bulletin 03-08-42-009.  | 04-08-42-002  | 
1998-2002  | S-Series Vehicles With MP6/MP7 Automatic Transaxles- P0731 and No Movement in Drive During Cold Ambient Temperatures  | Replace 1st Gear Sprag Clutch Assembly or Oil Pump.  | Don’t replace 1st Driven Gear Assembly, which is no longer included in the parts requirement.  | 03-07-30-008A  | 
2002-2004  | VUE - Hiss Noise When the Air Conditioning (A/C) Compressor Is Turned OFF. The Noise May Also Be Heard if the Cooling Fan Comes On in the High-Speed Mode with A/C Compressor ON.  | Replace Low Speed Engine Cooling Fan Resistor.  | Don’t replace TXV or compressor.  | 04-01-37-006  | 
2002-2004  | VUE and ION Vehicles with VT25E Transaxles - New Service Procedures for Torque Converter, Differential Housing, and Case Cover Assembly  | Apply 1-2 mm (0.04-0.08 in.) bead P/N 22722716 to surface.  | Don’t apply bead larger than 2 mm (0.08 in.), which could lead to subsequent transaxle noise and damage.  | 04-07-30-011A  | 
2000-2005  | L-Series with A/C - Chatter or Clicking Noise that Is Produced Inthe Engine Compartment During Engine Start With the A/C or Defrost Mode Selected or During Initial A/C or Defrost Activation After the Engine Is Running  | Show customer bulletin 04-01-37-005.  | Don’t replace A/C compressor.  | 04-01-37-005  | 
2000-2004  | L-Series- Clunk Noise Coming From the Front of the Vehicle During a Turning Maneuver  | Lubricate intermediate shaft.  | Don’t replace intermediate shaft.  | 04-02-35-008  | 
2003-2004  | ION - Windshield Wiper Arms Difficult to Remove From Vehicle  | Use J39637 or equivalent to remove the wiper arm from the wiper pivot stud.  | Don’t rock wiper arm on pivot stud in an attempt to remove. Doing this my result in breakage of the wiper module.  | Reference appropriate model year service manual.  | 
Category Type  | Subject  | Model(s)  | Model Year(s)  | Bulletin Number  | 
|---|---|---|---|---|
Body & Accessories  | Left Side (Driver’s Side) Outside Rearview Mirror Cracking (Replace Outside Rearview Mirror Glass Assembly)  | VUE  | 2003-2004  | 04-08-64-008  | 
Body & Accessories  | XM Digital Radio Receiver Ordering Process  | ION & VUE w/ RPO U2K  | 2004  | 04-08-44-009  | 
Engine/ Propulsion System  | Service Manual Update for Engine Block Clearance, Cylinder Head Clearance and Fastener Torque Specifications  | L-Series & VUE w/ RPO L81  | 2000-2004 2002-2003  | 04-06-01-011  | 
Engine/ Propulsion System  | Engine Exchange Program for Supercharged 2.0L Ecotec Engine (VIN P - RPO LSJ)  | ION Quad Coupe w/ VIN P -RPO LSJ  | 2004  | 04-06-01-014  | 
Engine/ Propulsion System  | Check Engine Light on with P0440 or P0442 Stored (Diagnose EVAP System and/or Reprogram ECM)  | VUE w/ VIN D -RPO L61  | 2002-2003  | 04-06-04-033  | 
Engine/ Propulsion System  | Diagnostic Trouble Code (DTC) P0132 (H02S Circuit High Voltage Sensor 1), P0138 (H02S Circuit High Voltage Sensor 2), or P0172 (Fuel Trim System Rich) Diagnostic Enhancements  | ION w/ VIN Break  | 2003-2004  | 04-06-04-035  | 
HVAC  | Information Regarding Air Conditioning (A/C) Compressor Noise at Engine Start (A/C or Defrost Mode Selected) or at A/C or Defrost Activation (After Engine Start)  | L-Series w/ RPO C60/C68  | 2000-2005  | 04-01-37-005  | 
HVAC  | Heater-Ventilation-Air Conditioning (HVAC) Hiss-Type Noise (Replace Low Speed Engine Cooling Fan Resistor)  | VUE  | 2002-2004  | 04-01-37-006  | 
Suspension  | Squeak, Rattle, Pop or Clunk Noise From Front of Vehicle During Suspension Movement (Replace Front Stabilizer Shaft Insulators)  | ION  | 2003-2004  | 04-03-08-003A  | 
Suspension  | Service Manual Update Regarding Tightening Procedure and Specification for the Ball Joint-to-Steering Knuckle Nut  | ION  | 2003-2004  | 04-03-08-005  | 
Suspension  | Clunk, Thump or Rattle Noise from Front Suspension while Driving Over Rough Road Conditions or when Braking (Replace Front Lower Control Arm Rear Bushing)  | ION  | 2003  | 04-03-08-006  | 
Steering  | Clunk Noise from Front of Vehicle During Turning Maneuver/Steering Wheel Rotation (Lubricate Intermediate Shaft)  | L-Series  | 2000-2004  | 04-02-35-008  | 
Transmission/Transaxle  | Service Engine Soon (SES) Light On with Diagnostic Trouble Code (DTC) P0731, No Movement in Drive During Cold Ambient Temperatures (Replace Oil Pump or 1st Gear Sprag Clutch Assembly)  | S-Series w/ RPO MP6/MP7  | 1998-2002  | 03-07-30-008A  | 
Transmission/ Transaxle  | No Movement in Drive or Reverse With or Without DTCs P1758, P1756, P1882, P0841, P0741, P0742 (Replace VT25E Transaxle Assembly)  | VUE & ION w/ RPO M16/M75  | 2003-2004  | 04-07-30-024  | 
MAY 2004 SYSTEM SOFTWARE UPGRADE BULLETIN  | ||||
Engine/ Propulsion System  | On-Board Diagnostic (OBD) System Software Upgrade - Improved Purge Flow Diagnostics (Install Updated Engine Control Module [ECM] Calibration)  | ION w/ RPO YF5 w/ VIN Break  | Certain 2004 intended for CA registration  | 04026  | 
Model Year(s)  | Component on Restriction  | Reference Info/Bulletin/Phone Number  | 
|---|---|---|
2004  | Saturn VUE MJ7/MJ8 Automatic Transmission Assemblies  | Bulletin # 03-07-30-040 Saturn Technical Assistance Center 1-800-828-2112, prompt 1 (Canada English 1-800-263-7740, Canada French 1-800-263-7960)  | 
2004  | Saturn ION Supercharged 2.0L LSJ Ecotec Engine  | Bulletin #04-06-01-014 Saturn Technical Assistance Center 1-800-828-2112, prompt 1 (Canada English 1-800-263-7740, Canada French 1-800-263-7960)  |