Step | Action | Yes | No |
|---|---|---|---|
DEFINITION: The lock system does not allow the key to rotate out of the OFF position. | |||
1 | Did you review the Steering Wheel and Column Description and Operation? | Go to Step 2 | Go to Steering Wheel and Column Description and Operation in Steering Wheel and Column. |
2 | Verify that the ignition lock system does not unlock. Does the ignition lock system operate normally? | System OK | Go to Step 3 |
3 | Inspect for an incorrect, worn, or damaged key. Is the key incorrect, worn, or damaged? | Go to Step 7 | Go to Step 4 |
4 | Inspect for a faulty ignition lock cylinder. Is the ignition lock cylinder damaged? | Go to Step 8 | Go to Step 5 |
5 | Inspect the ignition lock cylinder housing for damage. Is the ignition lock cylinder housing damaged? | Go to Step 9 | Go to Step 6 |
6 | Inspect the ignition switch assembly for damage. Is the ignition switch assembly damaged? | Go to Step 10 | Verify customer concern, go to Strategy Based Diagnosis in General information. |
7 | Replace the key. Refer to Replacing Keys in Theft Deterrent. Did you complete the repair? | Go to Step 11 | -- |
8 | Replace the ignition lock cylinder. Refer to Ignition Lock Cylinder Replacement in Steering Wheel and Column. Did you complete the repair? | Go to Step 11 | -- |
9 | Replace the steering column assembly. Refer to Steering Column Replacement in Steering Wheel and Column. Did you complete the repair? | Go to Step 11 | -- |
10 | Replace the ignition switch. Refer to Ignition and Start Switch Replacement in Steering Wheel and Column. Did you complete the repair? | Go to Step 11 | -- |
11 | Operate the system in order to verify the repair. Did you correct the condition? | System OK | Go to Step 3 |
