INFO. ON CADILLAC CLUSTER EXCHANGE PROCEDURE. Cadillac Allante 1988

For 1990-2009 cars

# INFO. ON CADILLAC CLUSTER EXCHANGE PROCEDURE

#### SUBJECT: INFORMATION ON CADILLAC CLUSTER EXCHANGE PROCEDURE

#### MODELS: 1985-88 CADILLAC CIMARRON 1987-93 CADILLAC ALLANTE

GM OF CANADA AND NAES DEALERS ARE NOT AUTHORIZED TO UTILIZE THIS SERVICE BULLETIN.

REPLACEMENT INSTRUMENT CLUSTERS MAY BE OBTAINED FROM VDO-YAZAKI USING THE FOLLOWING PROCEDURE:

1. CALL THE VDO-YAZAKI SERVICE CENTER AT (540) 665-2446 OR -2447, FAX (540) 678-2262, AND ORDER THE APPROPRIATE PART NUMBER LISTED BELOW:

NOTE TO STG PUBLICATIONS: PLEASE CORRECT YEAR DATES TO FULL YEAR; I.E. 88-89 TO 1988-1989 IN FOLLOWING CHART:

CADILLAC SERVICE CLUSTERS PRICING - EFFECTIVE AUGUST 1, 1995

CORE REPAIR TOTAL GM # CHARGE CHARGE SHIPPING -------------------------------------------------------------------- 1987 ALLANTE-DIGITAL 01639259 $640.00 $640.00 $36.71 $1,316.71 88-89 ALLANTE-DIGITAL 01645296 640.00 640.00 36.71 1,316.71 88-89 ALLANTE-ANALOG 01640823 405.00 405.00 36.71 846.71 90-92 ALLANTE-DIGITAL 01645299 640.00 640.00 36.71 1,316.71 90-92 ALLANTE-ANALOG 01645300 405.00 405.00 36.71 846.71 1993 ALLANTE-ANALOG 03523531 405.00 405.00 36.71 846.71 1993 ALLANTE-DIGITAL 03523532 640.00 640.00 36.71 1,316.71

85-86 CIMARRON 25081527 412.50 412.50 32.36 857.36 87-88 CIMARRON 25083444 375.00 375.00 32.36 782.36

#### NOTE: SHIPPING CHARGES ALLANTE CIMARRON FREIGHT $28.21 $24.86 COD CHARGE 5.00 5.00 INSURANCE 3.50 2.50

SHIPPING IS VIA FED-X PRIORITY OVERNIGHT.

REPAIRABLE CORE MUST BE RECEIVED WITHIN 30 DAYS BY VDO-YAZAKI FOR REFUND. CORE REFUND CHECK TO BE MAILED WITHIN 2 WEEKS OF RECEIPT OF REPAIRABLE CORE.

FOR CIMARRON CLUSTERS-- 1985-86--WILL REQUIRE SENDING IN DEFECTIVE CLUSTER FOR REPAIR DUE TO EXHAUSTED EXCHANGE STOCK. REPAIRED UNIT TO BE RETURNED NO LATER THAN 2ND WORKING DAY AFTER RECEIPT OF REPAIRABLE CORE. CORE DEPOSIT NOT REQUIRED.

1987-88--CHECK WITH OEM SERVICE FOR AVAILABILITY OF EXCHANGE STOCK AT INITIAL CONTACT FOR SERVICE.

#### NOTICE: EXTREME CARE MUST BE EXERCISED WHEN REMOVING CIMARRON CLUSTERS TO AVOID BREAKAGE OF MOUNTING EARS.

2. VDO-YAZAKI WILL REQUEST THE FOLLOWING INFORMATION:

A. DEALER CODE. B. DEALER SHIPPING ADDRESS. C. VEHICLE IDENTIFICATION NUMBER. D. OWNER CONCERN OR OBSERVED CONDITION. E. DIAGNOSIS USED TO DETERMINE THE CLUSTER REQUIRED REPLACEMENT. VDO-YAZAKI IS STAFFED BY TRAINED TECHNICIANS WHO WILL ATTEMPT TO CONFIRM THE PROBLEM IS CLUSTER RELATED AND NOT CAR SYSTEM RELATED. THE TECHNICIAN OR SHOP FOREMAN SHOULD BE ON HAND WHEN CALLING TO ANSWER THEIR QUESTIONS REGARDING THE DIAGNOSIS. F. IF THE PROBLEM INVOLVES THE ODOMETER, A MILEAGE FIGURE WILL BE REQUIRED. THE REPLACEMENT CLUSTER WILL BE SHIPPED WITH THE MILEAGE PRE-SET. G. PURCHASE ORDER NUMBER OR ACCOUNT NUMBER. H. WHETHER THE REPAIR IS COVERED UNDER WARRANTY OR NOT.

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GENERAL MOTORS BULLETINS ARE INTENDED FOR USE BY PROFESSIONAL TECHNICIANS, NOT A "DO-IT-YOURSELFER". THEY ARE WRITTEN TO INFORM THOSE TECHNICIANS OF CONDITIONS THAT MAY OCCUR ON SOME VEHICLES, OR TO PROVIDE INFORMATION THAT COULD ASSIST IN THE PROPER SERVICE OF A VEHICLE. PROPERLY TRAINED TECHNICIANS HAVE THE EQUIPMENT, TOOLS, SAFETY INSTRUCTIONS AND KNOW-HOW TO DO A JOB PROPERLY AND SAFELY. IF A CONDITION IS DESCRIBED, DO NOT ASSUME THAT THE BULLETIN APPLIES TO YOUR VEHICLE, OR THAT YOUR VEHICLE WILL HAVE THAT CONDITION. SEE A GENERAL MOTORS DEALER SERVICING YOUR BRAND OF GENERAL MOTORS VEHICLE FOR INFORMATION ON WHETHER YOUR VEHICLE MAY BENEFIT FROM THE INFORMATION.

COPYRIGHT 1995 GENERAL MOTORS CORPORATION. ALL RIGHTS RESERVED.