For 1990-2009 cars

Step | Action | Value(s) | Yes | No
--- | --- | --- | --- | ---
1 | Important: You may need to compare the results of the road test to a similar vehicle that is operating properly. Road test the vehicle in order to verify the customer complaint. Does the vehicle ride too soft? | -- | Go to Step 2 | System OK
2 | Inspect the tires for the proper inflation pressure. Refer to Tire Inflation Pressure Specifications in Maintenance and Lubrication. Is the tire inflation pressure correct? | -- | Go to Step 4 | Go to Step 3
3 | Inflate the tires to the correct pressure. Is the repair complete? | -- | Go to Step 4 | --
4 | Inspect the vehicle trim height. Refer to Trim Height Inspection Procedure . Repair as necessary. Is the inspection complete? | -- | Go to Step 5 | --
5 | Inspect the following suspension components for wear or damage:

• | Springs

• | Struts

• | Shock Absorbers

Are any of the components worn or damaged?

--

Go to Step 6

Go to Step 7

6 | Replace all of the worn or damaged components. Refer to the following procedures:

• | Strut, Strut Component, and Spring Replacement in Front Suspension.

• | Shock Absorber Replacement in Rear Suspension.

• | Coil Spring Replacement in Rear Suspension.

Is the repair complete?

--

Go to Step 7

--

7 | Inspect the automatic level control system, if equipped. Refer to Automatic Level Control System Operation Check in Automatic Level Control. Repair as necessary. Is the inspection complete? | -- | Go to Step 1 | --