For 1990-2009 cars

Step | Action | Value(s) | Yes | No
--- | --- | --- | --- | ---
1 | Was the Radio/Audio System Diagnostic System Check performed? | -- | Go to Step 2 | Go to Diagnostic System Check - Radio/Audio System .
2 |

1. Verify the customer complaint.
2. Attempt to use the customer's compact disk before using a known good compact disk.
3. Insert the known good compact disk into the CD player.

Does the CD player operate properly with the known good compact disk?

--

Go to Step 3

Go to Step 4

3 |

1. The customer's compact disk is faulty.
2. Replace the customer's compact disk.

Is the replacement complete?

--

System OK

--

4 |

1. Check for any obstructions in the CD player.
2. Remove any obstructions and/or foreign materials that may prohibit the CD player from operating properly.
3. Insert the known good compact disk into the CD player.

Does the CD player operate properly?

--

System OK

Go to Step 5

5 | Replace the radio. Refer to Radio Replacement in Entertainment. Is the replacement complete? | -- | Go to Step 6 | --
6 |

1. Connect all connectors and components that were disconnected.
2. Verify that the CD player operates properly.

Does the CD player operate properly?

--

System OK

Go to Step 1