For 1990-2009 cars

# WARRANTY ADMIN. - ELIMINATION OF LABOR OP. T6720- REPLACED

#### SUBJECT: WARRANTY ADMINISTRATION - ELIMINATION OF LABOR OPERATION T6720 - REPLACED BY Z6720; RESTRICTION OF LABOR OPERATION Z8010 AND INTRODUCTION OF Z8018

#### MODELS: 1998 AND PRIOR CADILLAC VEHICLES

********************************************************************* IMPORTANT: "G.M. OF CANADA" DEALERS AND "NAES" DEALERS ARE NOT AUTHORIZED TO UTILIZE THIS SERVICE BULLETIN. *********************************************************************

#### ATTENTION:

SERVICE MANAGER AND CLAIMS ADMINISTRATOR

EFFECTIVE JUNE 1, 1998 LABOR OPERATION T6720 IS ELIMINATED FROM ROADSIDE SERVICE CLAIMS PAYMENT ACTIVITY. T6720 WAS USED FOR AUTHORIZED EXPENSES THAT COULD NOT BE CLAIMED WITH OTHER ROADSIDE SERVICE LABOR OPERATIONS. T6720 IS REPLACED WITH LABOR OPERATION Z6720. CLAIMS SUBMITTED ON OR AFTER THAT DATE WITH THE OLD LABOR OPERATION NUMBER WILL NOT BE PAID. ALL PREVIOUS SUBMISSION REQUIREMENTS REMAIN IN PLACE FOR THE NEW LABOR OPERATION.

EFFECTIVE JUNE 1, 1998 LABOR OPERATION Z8010 IS RESTRICTED TO DIVISIONAL CENTRAL OFFICE USE ONLY AND IS NO LONGER FOR RETAIL USE BY DEALERSHIPS. Z8010 WAS PREVIOUSLY USED FOR CADILLAC ROADSIDE SERVICE TRIP INTERRUPTION AND IS REPLACED BY LABOR OPERATION Z8018. ALL PREVIOUS SUBMISSION REQUIREMENTS REMAIN IN PLACE FOR THE NEW LABOR OPERATION.

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GENERAL MOTORS BULLETINS ARE INTENDED FOR USE BY PROFESSIONAL TECHNICIANS, NOT A "DO-IT-YOURSELFER". THEY ARE WRITTEN TO INFORM THOSE TECHNICIANS OF CONDITIONS THAT MAY OCCUR ON SOME VEHICLES, OR TO PROVIDE INFORMATION THAT COULD ASSIST IN THE PROPER SERVICE OF A VEHICLE. PROPERLY TRAINED TECHNICIANS HAVE THE EQUIPMENT, TOOLS, SAFETY INSTRUCTIONS AND KNOW-HOW TO DO A JOB PROPERLY AND SAFELY. IF A CONDITION IS DESCRIBED, DO NOT ASSUME THAT THE BULLETIN APPLIES TO YOUR VEHICLE, OR THAT YOUR VEHICLE WILL HAVE THAT CONDITION. SEE A GENERAL MOTORS DEALER SERVICING YOUR BRAND OF GENERAL MOTORS VEHICLE FOR INFORMATION ON WHETHER YOUR VEHICLE MAY BENEFIT FROM THE INFORMATION.

COPYRIGHT 1998 GENERAL MOTORS CORPORATION. ALL RIGHTS RESERVED.