CAMPAIGN: INTERMEDIATE SHAFT TO STG. RACK LWR. BOLT MISSING. Oldsmobile Toronado 1992

For 1990-2009 cars

# CAMPAIGN: INTERMEDIATE SHAFT TO STG. RACK LWR. BOLT MISSING

THIS NOTICE IS SENT TO YOU IN ACCORDANCE WITH THE REQUIREMENTS OF THE NATIONAL TRAFFIC AND MOTOR VEHICLE SAFETY ACT.

OWNER NOTIFICATION

A DCS MESSAGE WAS PREVIOUSLY SENT TO ALL INVOLVED DEALERS WITH INSTRUCTIONS TO HOLD ALL SUSPECT VEHICLES. ALL SUSPECT VEHICLES MUST BE HELD AT DEALERS AND REPAIRED BEFORE OWNERS TAKE POSSESSION OF THESE VEHICLES. THEREFORE, THERE WILL BE NO OWNER NOTIFICATION. IN THE UNLIKELY EVENT A SUSPECT VEHICLE HAS BEEN DELIVERED TO A CUSTOMER, DEALERS ARE TO IMMEDIATELY CONTACT THE CUSTOMER AND ARRANGE FOR THE REQUIRED INSPECTION TO BE PERFORMED AS SOON AS POSSIBLE.

CONDITION

GENERAL MOTORS HAD DETERMINED THAT A DEFECT WHICH RELATES TO MOTOR VEHICLE SAFETY MAY EXIST IN SOME 1992 CADILLAC ELDORADO AND SERVILE. THE INTERMEDIATE SHAFT TO STEERING RACK LOWER COUPLING PINCH BOLT MAY BE MISSING. IF THIS CONDITION EXISTS AND SHAFT DISENGAGEMENT OCCURS, LOSS OF STEERING CONTROL WILL BE EXPERIENCED BY THE DRIVE WHICH COULD RESULT IN AN ACCIDENT WITHOUT PRIOR WARNING.

DEALER ACTION

TO CORRECT THIS CONDITION, DEALERS ARE TO INSPECT AND, IF NECESSARY, INSTALL A PINCH BOLT SUSPECT VEHICLES AS PER THE VEHICLES INVOLVED AND SERVICE PROCEDURE SECTIONS OF THIS BULLETIN.

VEHICLES INVOLVED

ALL 1992 CADILLAC ELDORADOS AND SEVILLES, OLDSMOBILE TORONADOS AND BUICK RIVIERAS WITHIN THE FOLLOWING VIN RANGES REQUIRE THIS CAMPAIGN:

ELDORADO - NU600001 THROUGH NU600587 SEVILLE - NU800001 THROUGH NU801634 TORONADO - NU300001 THROUGH NU300309 PLUS NU300321, NU300336, NU300344, NU300346, NU300352 AND NU300353. RIVIERA - NU400001 THROUGH NU400598, SPECIFIC VEHICLES SHOWN BELOW:

NU400001 NU400206 NU400524 NU400002 NU400213 NU400528 NU400003 NU400256 NU400530 NU400004 NU400292 NU400547 NU400005 NU400310 NU400549 NU400006 NU400316 NU400553 NU400007 NU400318 NU400563 NU400008 NU400335 NU400571 NU400015 NU400364 NU400573 NU400018 NU400410 NU400574 NU400019 NU400415 NU400577(( NU400032 NU400426 NU400580 NU400048 NU400471 NU400581 NU400056 NU400473 NU400588 NU400112 NU400489 NU400589 NU400133 NU400495 NU400595 NU400143 NU400496 NU400597 NU400167 NU400503 NU400598 NU400205

PARTS INFORMATION

THE PARTS REQUIRED TO COMPLETE THIS CAMPAIGN SHOULD BE OBTAINED FROM THE PARTS DISTRIBUTION CENTERS OF GENERAL MOTORS SERVICE PARTS OPERATIONS (GMSPO). A DESCRIPTION IS PROVIDED BELOW:

PART NUMBER DESCRIPTION QUANTITY

7845238 STEERING RACK LOWER 1 PER VEHICLE COUPLING PINCH BOLT

IF THERE IS DIFFICULTY OBTAINING THESE PARTS USING NORMAL ORDERING PROCEDURES, DEALERS MAY PLACE A C.I.O. USING ADVISE CODE "2" WITH NO SPECIAL INSTRUCTION CODE. THE PARTS MAY ALSO BE ORDERED ON A V.I.P. ORDER AND CADILLAC WILL ABSORB ANY SURCHARGE INVOLVED UNDER THE V.I.P. SYSTEM.

SERVICE PROCEDURE

#### IMPORTANT: REFER TO 1992 CADILLAC ELDORADO/SEVILLE SERVICE INFORMATION MANUAL PAGE 3F-10, FIGURE 8 - INTERMEDIATE SHAFT MOUNTING.

1. RAISE HOOD. 2. PULL BACK RUBBER DASH SEAL. 3. INSPECT TO SEE IF THE STEERING INTERMEDIATE SHAFT TO STEERING RACK LOWER COUPLING PINCH BOLT IS INSTALLED. 4. IF BOLT IS MISSING, MAKE SURE INTERMEDIATE SHAFT IS FULLY SEATED ON STEERING RACK AND INSTALL PINCH BOLT (PN 7845238) AND TIGHTEN TO 47 N.M (35 LBS. FT.). 5. REINSTALL RUBBER DASH SEAL. 6. INSTALL CAMPAIGN COMPLETION LABEL. 7. CLOSE HOOD.

CAMPAIGN COMPLETION LABEL

UPON COMPLETION OF THIS CAMPAIGN, A CAMPAIGN LABEL (CAT. NO. S-1015) SHOULD BE AFFIXED ON A CLEAN, DRY SURFACE OF THE RADIATOR SUPPORT TIE BAR IN AN AREA CLEARLY VISIBLE WHEN THE HOOD IS RAISED. EACH LABEL PROVIDES SPACE TO PRINT IN INK (OR TYPE) CAMPAIGN NUMBER 92 C 1 AND YOUR FIVE-DIGIT CADILLAC DEALER CODE. DEALERS ARE TO TAKE THE STEPS NECESSARY TO ENSURE THAT THE NUMBERS ARE PROPERLY RECORDED ON THE LABEL.

CREDIT

CREDIT FOR THIS CAMPAIGN WILL BE ISSUED UPON RECEIPT OF A PROPERLY PREPARED WARRANTY CLAIM AS FOLLOWS:

FAILED PARTS FAILURE LABOR LABOR DESCRIPTION PART NO. ALLOW. CODE OPER. HOURS*

INSPECT STEERING RACK LOWER --- ** 96 V6980 0.2 COUPLING PINCH BOLT ONLY

INSPECT AND INSTALL STEERING 7845238 ** 96 V6981 0.3 RACK LOWER COUPLING PINCH BOLT

* THIS LABOR TIME REPRESENTS THE ACTUAL TIME REQUIRED TO PERFORM THE CORRECTION. DEALERS SHOULD APPLY FOR 0.1 ADDITIONAL HOUR FOR ADMINISTRATIVE ALLOWANCE AS "OTHER LABOR HOURS".

** PARTS ALLOWANCE SHOULD BE THE TOTAL OF THE CURRENT GMSPO NET PLUS 30% OF ALL PARTS REQUIRED FOR THE REPAIR.

SERVICE DEPARTMENT CADILLAC MOTOR CAR COMPAY GENERAL MOTORS CORPORATION

DP

General Motors bulletins are intended for use by professional technicians, not a "do-it-yourselfer". They are written to inform those technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions and know-how to do a job properly and safely. If a condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See a General Motors dealer servicing your brand of General Motors vehicle for information on whether your vehicle may benefit from the information.