CAMPAIGN: REAR BRAKE HOSE MAY FAIL. Pontiac Phoenix 1982

For 1990-2009 cars

# CAMPAIGN: REAR BRAKE HOSE MAY FAIL

THE NATIONAL TRAFFIC AND MOTOR VEHICLE SAFETY ACT, AS AMENDED, PROVIDES THAT EACH VEHICLE WHICH IS SUBJECT TO A RECALL CAMPAIGN OF THIS TYPE, MUST BE ADEQUATELY REPAIRED WITHIN A REASONABLE TIME AFTER THE OWNER HAS TENDERED IT FOR REPAIR. A FAILURE TO ADEQUATELY REPAIR WITHIN SIXTY (60) DAYS AFTER TENDER OF A VEHICLE IS PRIMA FACIE EVIDENCE OF FAILURE TO REPAIR WITHIN A REASONABLE TIME. IF THE CONDITION IS NOT ADEQUATELY REPAIRED WITHIN A REASONABLE TIME, THE OWNER MAY BE ENTITLED TO AN IDENTICAL OR REASONABLY EQUIVALENT VEHICLE AT NO CHARGE, OR TO A REFUND OF THE PURCHASE PRICE, LESS A REASONABLE ALLOWANCE FOR DEPRECIATION. TO AVOID HAVING TO PROVIDE THESE BURDENSOME SOLUTIONS, EVERY EFFORT MUST BE MADE TO PROMPTLY SCHEDULE AN APPOINTMENT WITH EACH OWNER AND TO REPAIR THE VEHICLE AS SOON AS POSSIBLE. AS YOU WILL SEE IN READING THE ATTACHING COPY OF THE LETTER WHICH IS BEING SENT TO OWNERS, THE OWNERS ARE BEING INSTRUCTED TO CONTACT THE NEAREST PONTIAC ZONE OFFICE IF DEALER DOES NOT REMEDY THE COND- ITION WITHIN FIVE DAYS OF THE AGREED SERVICE DATE. IF THE CONDITION IS NOT REMEDIED WITHIN A REASONABLE TIME, THE OWNERS ARE INSTRUCTED HOW TO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION. DEFECT INVOLVED GENERAL MOTORS HAS DETERMINED THAT SOME REAR BRAKES HOSES USED ON CERTAIN 1982 6000 AND PHOENIX MODELS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD 106-74 (BRAKE HOSES). THESE HOSES WERE NOT FULLY SEATED INTO THEIR END FITTINGS WHEN THE FITTINGS WERE CRIMPED ONTO THE HOSE AT TIME OF MANUFACTURE. AS A RSULT THESE HOSES MIGHT SEPARATE FROM THE END FITTINGS WHEN SUBJECTED TO THE PULL FORCE REQUIRED BY THE FMVSS 106-74 TENSILE STRENGTH TEST. SUCH A SEPARATION WOULD RESULT IN A LOSS OF BRAKE FLUID AND A PARTIAL LOSS OF BRAKING ACTION. BECAUSE THESE VEHICLES ARE EQUIPPED WITH DUAL BRAKING SYSTEM, PART OF THE SYSTEM WILL REMAIN FUNCTIONAL ALLOWING THE VEHICLE TO BE STOPPED BUT OVER A GREATER DISTANCE. SHOULD A PARTIAL LOSS OF BRAKING ACTION OCCUR WHILE THE VEHICLE IS IN MOTION AT A TIME WHEN MINIMUM STOPPING DIS- TANCES ARE REQUIRED, A VEHICLE CRASH COULD OCCUR WITHOUT PRIOR WARNING. VEHICLES INVOLVED CERTAIN 1982 6000 AND PHOENIX MODELS WITHIN THE FOLLOWING VEHICLE IDENTIFICA- TION NUMBERS MODEL ASSEMBLY PLANT BEGINNING VIN UP TO AND INCLUDING 6000 FRAMINGHAM CG522898 CG526096 PHOENIX TARRYTOWN CT114752 CT116506 DEALER CAMPAIGN RESPONSIBILITY TO PREVENT THE POSSIBILITY OF THE CONDITION OCCURRING ON VEHICLES INVOLVED, DEALERS ARE TO DETERMINE IF REAR BRAKE HOSES WERE INCORRECTLY MANUFACTURED, AND REPLACE AS REQUIRED. REFER TO SERVICE PROCEDURES OF THIS BULLETIN. DEALERS ARE TO SERVICE ALL VEHICLES SUBJECT TO THIS CAMPAIGN AT NO CHARGE TO OWNERES, REGARDLESS OF MILEAGE, AGE OF VEHICLE, OR OWNERSHIP, FROM THIS TIME FORWARD. WHENEVER A VEHICLE SUBJECT TO THIS CAMPAIGN IS TAKEN INTO YOUR NEW OR USED VEHICLE INVENTORY, OR IT IS IN YOUR DEALERSHIP FOR SERVICE IN THE FUTURE, YOU SHOULD TAKE THE STEPS NUCESSARY TO BE SURE THE CAMPAIGN CORRECTION HAS BEEN MADE BEFORE RESELLING OR RELEASING THE VEHICLE. THIS BULLETIN IS NOTICE TO YOU THAT THE NEW MOTOR VEHICLES INCLUDED IN THIS CAMPAIGN MAY NOT COMPLY WITH THE STANDARD IDENTIFIED ABOVE. UNDER SECTIONS 108 AND 114 OF THE NATIONAL TRAFFIC AND MOTOR VEHICLE SAFETY ACT, IT IS ILLEGAL FOR A DEALER TO SELL A NEW MOTOR VEHICLE WHICH THE DEALER KNOWS DOES NOT COMPLY WITH AN APPLICABLE FEDERAL MOTOR VEHICLE SAFETY STANDARD. AS A CONSEQUENCE, IF YOU SELL ANY OF THESE MOTOR VEHICLES WITHOUT FIRST PERFORMING THE CAMPAIGN CORRECTION, YOUR DEALERSHIP MAY BE SUBJECT TO A CIVAL PENALTY UP TO $1,000 FOR EACH SUCH SALE. OWNER NOTIFICATION OWNERS OF VEHICLES INVOLVED IN THIS CAMPAIGN WILL BE NOTIFIED BY PONTIAC MOTOR DIVISION (SEE COPY OF OWNER LETTER INCLUDED WITH THIS BULLETIN.) INVOLVED VEHICLES HAVE BEEN IDENTIFIED BY VEHICLE IDENTIFICATION NUMBER OWNER NAME AND ADDRESS DATA, AND ARE FURNISHED TO THE INVOLVED DEALERS WITH THE CAMPAIGN BULLETIN. OWNER NAME AND ADDRESS DATA FURNISHED WILL ENABLE DEALERS TO FOLLOW UP WITH OWNERS INVOLVED IN THIS CAMPAIGN. SERVICE PROCEDURE A REAR BRAKE HOSE THAT HAD THE FITTINGS INCORRECTLY INSTALLED WILL BE LONGER THAN ONE CORRECTLY MANUFACTURED. THE FURNISHED "HOSE GAGE" IS TO BE USED TO DETERMINE IF A HOSE ON A VEHICLE INVOLVED REQUIRES REPLACEMENT (SEE FIG.1). THIS HOSE GAGE WILL BE SHIPPED TO EACH DEALER UNDER SEPARATE COVER. A. INSPECTION 1. RAISE VEHICLE ON HOIST WHICH ALLOWS ACCESS TO REAR BRAKE HOSES. 2. CHECK LENGTH OF BOTH REAR BRAKE HOSES USING FURNISHED HOSE GAGE TO DETER- MINE IF REPLACEMENT IS REQUIRED. A. PLACE SMALL (SQUARE) END OF GAGE AGAINST HOSE FITTING FLANGE AT AXLE CONTROL ARM (SEE FIG. 2 ON THE FOLLOWING PAGE.) B. WHILE HOLDING SMALL END OF GAGE AGAINST FITTING FLANGE PLACE GAGE AROUND HOSE AS SHOWN IN FIG.2. LIGHTLY PRESS HOSE AND GAGE TOGETHER AS SHOWN IN FIG. 3 TO ENSURE GAGE FOLLOWS CONTOUR OF HOSE. O HOSE DOES NOT REQUIRE REPLACEMENT IF LARGE (ROUNDED) END OF GAGE CONTACTS OR EXTENDS BEYOND HOSE FITTING FLANGE LOCATED AT BODY BRACKET (SEE VIEW A A AND B FIG.2). O HOSE IS TO BE REPLACED IF LARGE (ROUNDED) END OF GAGE DOES NOT CONTACT HOSE FITTING FLANGE LOCATED AT BODY BRACKET (SEE VIEW C, FIG.2). 3. AFTER BOTH HOSES ARE CHECKED, REPLACE LONG HOSE(S) IF REQUIRED FOLLOWING PART B OF THIS PROCEDURE AND INSTALL CAMPAIGN IDENTIFICATION LABEL, PART C OF THIS PROCEDURE. B. REAR BRAKE HOSE REPLACEMENT (SEE FIG. 4 ON FOLLOWING PAGE) 1. CLEAN DIRECT AND FOREIGN MATERIAL FROM PIPE AND HOSE FITTINGS. 2. WITH AID OF A BACK-UP WRENCH, DISCONNECT BRAKE PIPE FITTING ON BOTH ENDS OF BRAKE HOSE. 3. REMOVE RETAINING CLIPS FROM BOTH ENDS OF HOSE FITTINGS. 4. INSTALL NEW HOSE BY REVERSING REMOVAL PROCEDURE. TIGHTEN PIPE FITTINGS TO 15 NOM (11LB.FT.) 5. FILL AND MAINTAIN BRAKE FLUID LEVEL IN MASTER CYLINDER RESERVOIR AND BLEED APPLICABLE BRAKE SYSTEM. 6. CHECK BRAKE PEDAL OPERATION AND INSPECT HOSE AND PIPE FITTINGS FOR LEAKS CONNECT AS REQUIRED. EACH VEHICLE MODIFIED IN ACCORDANCE WITH THE INSTRUCTIONS OUTLINED IN THIS SERVICE PROCEDURE WILL REQUIRE A CAMPAIGN IDENTIFICATION LABEL. EACH LABEL PROVIDES A SPACE TO INCLUDE THE CAMPAIGN NUMBER, THE FIVE DIGIT DEALER CODE OF THE DEALER PERFORMING THE CAMPAIGN SERVICE, AND THE DATE VEHICLE WAS CAMPAIGNED. THIS INFORMATION MAY BE INSERTED WITH A TYPEWRITER OR BALLPOINT PEN. INSTALL THE LABEL ON THE FAN SHROUD WHERE IT IS READILY VISIBLE. PARTS INFORMATION REAR BRAKE HOSE (PART NUMBER 9767287), IF REQUIRED FOR THIS CAMPAIGN, IS TO BE OBRAINED FROM WDDGM. VERY FEW HOSES WILL REQUIRE REPLACEMENT ON VEHICLES INSPECTED. TO ENSURE THIS PART WILL BE OBTAINED AS SOON AS POSSIBLE, IT SHOULD BE ORDERED FROM WDDGM ON CIO ORFER WITH NO SPECIAL INSTRUCTION CODE, BUT ORDER ON AN ADVISE CODE (2). A REPLACED HOSE IS TO BE RETAINED FOR DISPOSITION BY ZONE PERSONNEL. THE SPECIAL TOOL, "HOSE GAGE" WILL BE FURNISHED TO EACH DEALER UNDER SEPAR- ATE COVER. ENCLOSED WITH THE COPY OF THIS BULLETIN A LIST OF THOSE VEHICLES INVOLVED, WHICH OUR RECORDS INDICATE ARE IN YOUR GEOGRAPHICAL AREA, IS ATTACHED. ADVISE THE ZONE IF VEHICLES APPEARING ON THE ATTACHED LIST ARE NOT IN YOUR AREA. (IF A LIST OF VEHICLES IS NOT ATTACHED, OUR RECORDS INDICATE NO AFFECTED VEHICLE(S) IN YOUR AREA). IF A VEHICLE HAS BEEN TRANSFERRED OR SOLD TO ANOTHER LOCATION, PLEASE FOR- WARD ANY NEW NAME AND ADDRESS OF THE VEHICLE TO YOUR PONTIAC ZONE OFFICE. RECORDING COMPLETION CAMPAIGN COMPLETION WILL BE REQUIRED FROM "PROPERLY COMPLETED AND PAID WARRANTY CLAIMS. OWNERS ARE BEING ASKED TO PRESENT THE OWNER REPLY CARd FOR IDENTIFICATION TO THEIR DEALER AT THE TIME THEY BRING IN THEIR VEHICLE TO HAVE THE CAMPAIGN PERFORMED. DEALERS SHOULD STILL SUBMIT WARRANTY CLAIMS FOR CREDIT IN THEIR NORMAL MANNER WHEN THEY PERFORM THE SERVICE AS FOLLOWS: NOTICE: A COMPLETED WARRANTY CLAIM IS TO BE KEPT AS A PERMANENT RECORD OF COMPLETION. WARRANTY CREDIT A SEPARATE REPAIR ORDER MUST BE USED FOR EACH VIN. DESCRIPTION PART PARTS LABOR LABOR OTHER LABOR COUNT ALLOWANCE OPERATION HOURS HOURS INSPECT BOTH HOSES - - V1550 0.3HR 0.1HR INSPECT BOTH HOSES REPLACE ONE 1 **6.09 V1551 0.5HR 0.1HR INSPECT BOTH HOSES REPLACE BOTH 2 ***12.19 V1552 0.7HR 0.1HR *"IN ADDITION, DEALERSHIPS WILL RECEIVE 0.1 HOURS CREDIT FOR DEALER ADMINISTRATIVE SERVICES ASSOCIATED WITH THIS CAMPAIGN. THE 0.1 HOURS ALLOWANCE IS TO BE ENTERED IN THE "OTHER LABOR HOURS FIELD WITH EACH CAMPAIGN REPAIR LISTED FOR CREDIT. THIS ENTRY WILL NOT REQUIRE ZONE AUTHORIZATION. **"PARTS CREDIT IS FOR DEALER PRICE OF HOSE, PART NUMBER 9767287, ($3.55) PLUS 30% ($1.06) AND ONE-HALF PINT OF BRAKE FLUID ($1.14) PLUS 30% ($.34)." ***"PARTS CREDIT IS FOR DEALER PRICE OF TWO HOSES, PART NUMBER 9767287, ($7.10) PLUS 30% ($2.13) AND ONE PINT BRAKE FLUID ($2.28) PLUS 30% ($.68)." FAILURE CODE 96 MUST BE USED WITH THE LABOR OPERATION. CREDITING DEALERS WILL BE CREDITED VIA WARRANTY DOCUMENT OR TERMINAL TRANSMISSION, WHICHEVER IS THEIR NORMAL METHOD OF SUBMISSION FOR PAYMENT. CLAIMS MUST CONTAIN ALL INFORMATION REQUIRED AND SHOULD LIST THE LABOR OPERATION AS OUTLINED. REPAIRS SUBMITTED FOR VEHICLES NOT INVOLVED IN THE CAMPAIGN WILL NOT BE PAID.

General Motors bulletins are intended for use by professional technicians, not a "do-it-yourselfer". They are written to inform those technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions and know-how to do a job properly and safely. If a condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See a General Motors dealer servicing your brand of General Motors vehicle for information on whether your vehicle may benefit from the information.