IMITATION REPLACEMENT BODY PARTS. Saturn Saturn 1995

For 1990-2009 cars

# IMITATION REPLACEMENT BODY PARTS

#### SUBJECT: IMITATION REPLACEMENT BODY PARTS

OVERVIEW: Saturn has noticed a significant increase in the amount of aftermarket suppliers currently selling imitation Saturn parts to Retailers and customers. In addition, some insurance companies are requesting the use of imitation parts in vehicle repairs. However, we have seen many cases where these parts threaten the integrity of Saturn's reputation due to inferior material, fit, finish, and corrosive resistance. Many imitation parts are not manufactured with the same high quality materials and processes used by Saturn and, therefore, are not comparable to original equipment manufacturer (OEM) parts.

To assist you in dealing with this issue, we are providing the following disclosure form for customers whose insurance companies suggest imitation parts be used. We suggest Retailers use this form to keep customers fully informed and to encourage them to request OEM parts from their insurance companies.

GUIDELINES: To protect Saturn's quality image in the marketplace, we expect Retailers to use only high quality, OEM parts. Saturn does not recommend or market imitation parts.

The attached disclosure form makes customers aware that:

0 Imitation parts are not covered by any Saturn warranty and, if their use causes failure of any other vehicle component or system, that failure will not be covered by Saturn warranty.

0 Saturn cannot assure that imitation parts conform to Saturn standards for fit, form, or function. Imitation body parts are not endorsed by Saturn for proper finish or corrosion protection.

0 Imitation parts may not comply with federal parts-marking standards for high-theft vehicles.

0 Saturn cannot assure that imitation parts have been tested or would perform as well as genuine Saturn parts in federal safety and crashworthiness testing.

#### How to get additional forms:

Additional forms are available (in packs of 100) free of charge. The item number to be used when ordering these forms is: 76859039F00295. To place an order, contact Saturn Publications at 1-800-828-2112, prompt 3.

General Motors bulletins are intended for use by professional technicians, not a "do-it-yourselfer". They are written to inform those technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions and know-how to do a job properly and safely. If a condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See a General Motors dealer servicing your brand of General Motors vehicle for information on whether your vehicle may benefit from the information.