SERVICE PARTS OPERATIONS PERSONNEL LISTING. Saturn Saturn 1991

For 1990-2009 cars

# SERVICE PARTS OPERATIONS PERSONNEL LISTING

#### SUBJECT: SATURN SERVICE PARTS OPERATIONS PERSONNEL LISTING

OBJECTIVE: The purpose of this bulletin is to provide an updated listing of Saturn Service Parts Operations Personnel and their telephone numbers.

Please feel free to contact any of these team members should you require assistance.

OVERVIEW: Attached is a listing of SSPO team members, organized by area of responsibility.

Please remember to contact the Saturn Service Parts Assistance Center at 1-800-828-2112, prompt 2 for questions regarding:

0 Order Status 0 Material Return Authorizations 0 Claim Processing 0 Parts Availability 0 Inventory Control 0 Retailer Replenishment 0 Special Customer Orders (ESCOs, SCOs)

#### SATURN SERVICE PARTS OPERATIONS

AREA OF RESPONSIBILITY NAME PHONE# ---------------------- ---- ------ SSPO Team Leader Rick McManama 615-486-7648 SSPO UAW Coordinator Earl Alligood 615-486-5886

#### RETAIL SUPPORT & COMMUNICATIONS

Retail Support Operations Team Leader Heidi Healy 615-486-7669 Retail Communications & Training Team Leader Lori Brewer 615-486-7936 Communications Coordinator Neeru Sharma 615-486-7945 Project Team Leader/Field Support Ann Campbell 615-486-5281 Retailer Invoicing Lisa Dandridge 615-486-5546 Retailer Installed Accessories Farris Khan 313-528-7271

#### AREA PARTS SPECIALISTS-ON SITE SUPPORT

East Area Angela Slater 215-651-2218 Central Area Sean Murphy 615-486-5248 West Area Fran Hoffmann 916-641-4881 South Area Rick Severson 615-486-7666

PARTS SUPPORT ASSISTANCE CENTER 1-800-828-2112 ------------------------------- Prompt 2 EAST AREA --------- Parts Support Analyst Team Leader Walena Anderson 615-486-7647 Parts Support Analyst Jennifer Easterle Parts Support Analyst Chris Stokoe Parts Support Analyst Julie Cohan

#### CENTRAL AREA

Parts Support Analyst Team Leader Theresa Sharp 615-486-7651 Parts Support Analyst Walt Mays Parts Support Analyst Russ Jones

#### WEST AREA

Parts Support Analyst Team Leader Sheila Ewing 615-486-7677 Parts Support Analyst Steve Hempel Parts Support Analyst Greg Stout Parts Support Analyst Jana Slatton

#### SOUTH AREA

Parts Support Analyst Team Leader Chris Tucker 615-486-7642 Parts Support Analyst Doug High Parts Support Analyst Meriwether Eisenhard Parts Support Analyst Selena Osborne

#### WAREHOUSE ACTIVITIES

SSPO Warehouse Team Leader Dave Poole 615-486-5882

#### WORK UNIT MODULE ADVISORS

Inventory Management and Shipping Walt Cain 615-486-5873 Inventory Management and Shipping Joe Fenech 615-486-5887 Inventory Management and Shipping Suzanne Hecksel 615-486-5831 Inventory Management and Shipping Linda Lewis 615-486-5830 Receiving, Material Returns, and Unitizing Charles Cantrell 615-486-6078 Receiving, Material Returns, and Unitizing Bonnie Derisley 615-486-5852 Receiving, Material Returns, and Unitizing Craig Freeman 615-486-5833 Receiving, Material Returns, and Unitizing Brenda Wilburn 615-486-5853

#### WAREHOUSE RESOURCE TEAM

Resource Team Leader Darryl Moon 615-486-5888 Packaging Control Lori Cook 615-486-5898 Packaging Control Ken Teran 615-486-5879 Quality Control Chris Auten 615-486-5863 Quality Control Jerry Tipps 615-486-6079 Transportation (Ryder) Ric Bell 615-486-5878 Transportation (Ryder) Dale Kinnard 615-486-5877 Transportation (Ryder) Claims Tim Hinds 615-486-5868

#### INVENTORY CONTROL

Inventory Control Team Leader Carl Cull 615-486-7658 Retailer Stocking Policies/ Craig Barr 615-486-6092 Obsolescence Team Leader Retailer Stocking Policies/Obsolescence Tammy Tisher 615-486-7635 Retailer Stocking Policies/Obsolescence Lindley Berry 615-486-7644 Parts Catalog Team Leader Don Schroeder 313-528-5435

#### SYSTEMS

SSPO Systems Team Leader Phil Johnson 615-486-7649 EDS Systems Team Leader Patsy Stickel 615-486-7633 SRS Parts Product Analyst Janet Hart 615-486-7923 Data Analyst (locators, ASNs, Lisa Campbell 615-486-7918 Nightly Cut-Off)

General Motors bulletins are intended for use by professional technicians, not a "do-it-yourselfer". They are written to inform those technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions and know-how to do a job properly and safely. If a condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See a General Motors dealer servicing your brand of General Motors vehicle for information on whether your vehicle may benefit from the information.