Squeaks or Rattles from Rear Liftgate. Saturn Saturn 1993

For 1990-2009 cars

# Squeaks or Rattles from Rear Liftgate

Subject: | Squeaks or Rattles from Rear Liftgate (Install New Rear Liftgate Wedge Assemblies and Liftgate Body Side Hinge Anchor Plates)

Models: | 1993-1994 Saturn wagons built before and including VIN RZ282931.

### Condition:

A squeak or rattle may develop at the rear liftgate wedge assemblies and liftgate body side hinge anchor plate.

### Cause:

This condition may be caused by the liftgate body side hinge anchor plates rubbing against the rear liftgate wedge assemblies.

### Correction:

Drive the vehicle to verify that the vehicle has this condition. If the condition exists, replace the rear liftgate wedge assemblies and liftgate body side hinge anchor plates according to the procedure in this bulletin.

### Procedures

1. Open the rear liftgate.
2. Using a Phillips head screwdriver, remove the 2 Phillips screws retaining both liftgate wedge assemblies to the liftgate and discard.
3. Remove the rear liftgate wedge assemblies and liftgate side wedge spacers, if present, and discard.

Notice: Fastener Notice

Important: The new design rear liftgate wedge assemblies do not require liftgate side wedge spacers.

4. Position the new rear liftgate wedge assemblies P/N 21097410 RH 21097411 LH to the vehicle and install with Phillips screws P/N 11509237.

Tighten
Tighten the screws to 3 N·m (27 lb in).

5. Remove the 3 screws in the top of the rear end trim finish panel assembly (sill molding).
6. Pull upward on the rear end trim finish panel assembly at the clip locations and remove it from the vehicle.
7. Using a drill with a 7 mm drill bit, drill out the rivets retaining both liftgate body side hinge anchor plates to the vehicle.
8. Using a flexible magnet, remove the 4 mandrels left over from the removed rivets by inserting the magnet into the square holes located on each side of the rear end panel assembly.
9. Position the new liftgate body side hinge anchor plates, P/N 21097010 to the vehicle and install with new liftgate plate rivets P/N 21094751
10. Vacuum the rear of the vehicle to remove all metal shavings.
11. Align the rear end trim finish panel assembly clips to the holes and push on the panel at the clip locations.
12. Install the 3 screws in the top of the rear end trim finish panel assembly.
13. Drive the vehicle to verify that the condition has been repaired.

### Parts Requirements:

Part Number | Description
--- | ---
21097410 | Wedge Assembly -- Liftgate (RH Side)
21097411 | Wedge Assembly -- Liftgate (LH Side)
21097010 | Plate -- Liftgate Body Side Hinge Anchor
21094751 | Rivet -- Liftgate Wedge Plate (4 required)
11509237 | Screws (4 required)

CLAIM INFORMATION | To receive credit for this repair, submit a claim through the Saturn Dealer System as follows:
--- | ---
-- | Case Type | Description | Labor Operation Code | Time
-- | VW | Install New Liftgate Wedge Assemblies and Liftgate Body Side Hinge Anchor Plates | T9668 | 0.50 hrs