| • | Perform the Diagnostic System Check - Vehicle prior to using this diagnostic procedure | 
| • | Review Strategy Based Diagnosis for an overview of the diagnostic approach. | 
| • | Diagnostic Procedure Instructions provides an overview of each diagnostic category. | 
The OnStar® vehicle communication interface module (VCIM) recieves an audio input signal from the cellular microphone.
Entertainment/Communication Connector End Views
OnStar Description and Operation
Important: Perform this diagnostic if the OnStar® Call Center operator can clearly be heard but the operator is unable to hear the caller.
Ignition ON, press OnStar® Call button. Verify that your voice cannot be heard clearly by the OnStar® Call Center.
| ⇒ | If your voice can be heard clearly, go to Testing for Intermittent Conditions and Poor Connections . | 
| ⇒ | If less than specified value, test the cellular microphone signal circuit for a short to ground, open/high resistance. If the circuit tests normal, replace the VCIM. | 
| ⇒ | If less than specified value, test the drain wire for an open/high resistance. If the circuit tests normal, replace the VCIM. | 
Perform the Diagnostic Repair Verification after completing the diagnostic procedure.
Control Module References for VCIM replacement, setup, and programming