Step 
 | Action 
 | Value(s) 
 | Yes 
 | No 
 | 
1 
 | 
- Turn the ignition OFF.
 
- Connect a scan tool.
 
- Turn the ignition to the ON position.
 
- Using the scan tool, inspect for any DTCs in the body control
module (BCM).
 
 
Does the scan tool show any DTCs? 
 | -- 
 | Go to 
Diagnostic System Check - Body Control System 
 in Body Control System. 
 | Go to 
Step  2
           
 | 
2 
 | 
- Turn the Ignition OFF.
 
- Disconnect the radio.
 
- Turn the ignition to the ON position.
 
- Place the headlamp switch in PARK.
 
- Using a J 39200 
digital multimeter (DMM) , measure the voltage from CKT 1382 (PPL/WHT)
at  the    radio  to ground.
 
 
Is the voltage withing the specified range? 
 | 10-13 V 
 | Go to 
Step  3
            
 | Go to 
Step  4
            
 | 
3 
 | 
- Remove the radio. Refer to 
Radio Replacement 
.
 
- Send the radio in for repair.
 
 
Is the repair complete? 
 | -- 
 | System OK 
 | -- 
 | 
4 
 | 
- Locate and repair the open in CKT 1382 (PPL/WHT) between
the radio connector and the BCM.
 
- If no open is found replace BCM. Refer to 
Body Control Module Replacement 
in Body Control System.
 
 
Is the repair complete? 
 | -- 
 | System OK 
 | -- 
 |