Step  | Action  | Yes  | No  | 
|---|---|---|---|
DEFINITION: The lock system will not allow the key to be turned to the OFF lock position.  | |||
1  | Did you review the Steering Wheel and Column Description and Operation?  | Go to Step 2  | |
2  | Verify that the lock system does not lock. Does the lock system operate normally?  | System OK  | Go to Step 3  | 
3  | Inspect for a faulty lock cylinder or release button. Is the lock cylinder or release button damaged?  | Go to Step 7  | Go to Step 4  | 
4  | Inspect the shift linkage adjustment. Is the shift linkage adjusted incorrectly?  | Go to Step 8  | Go to Step 5  | 
5  | Inspect the ignition switch for damage. Is the ignition switch damaged?  | Go to Step 9  | Go to Step 6  | 
6  | Inspect the linear shift assembly for damage. Is the linear shift assembly damaged?  | Go to Step 10  | Go to Step 3  | 
7  | Replace the lock cylinder. Refer to Ignition Lock Cylinder Replacement . Did you complete the repair?  | Go to Step 11  | --  | 
8  | Adjust the shift cable. Refer to Range Selector Lever Cable Adjustment in Automatic Transmission - 4L60-E/4L65-E or to Range Selector Lever Cable Adjustment in Automatic Transmission - 4L80-E/4L85-E. Did you complete the repair?  | Go to Step 11  | --  | 
9  | Replace the ignition switch. Refer to Ignition and Start Switch Replacement . Did you complete the repair?  | Go to Step 11  | --  | 
10  | Replace the linear shift assembly. Refer to Linear Shift Assembly Replacement . Did you complete the repair?  | Go to Step 11  | --  | 
11  | Operate the system in order to verify the repair. Did you correct the condition?  | System OK  | Go to Step 3  |